I made a reservation for a table for 8 people for lunch on June 16th, only to arrive and be informed that Fratelli's does not serve food at lunchtime on Sundays. We were very frustrated as we had traveled for an hour to reach the restaurant, with two separate groups coming from different directions to celebrate Father's Day. Your booking system made a significant error. Although the venue offered bar meals, it was not what we had in mind. We had to quickly make alternative plans, as we did not want to be disappointed. I took the initiative to book through Open Table and received a confirmation email, so I am very upset. I recommend that you ensure your system is regularly checked and updated...
We have been here before, but I 'm this occasion. We waited ages for drinks, there was a 'shortage ' of mayo so we 're given 2-3 sachets at a time, between two children and two adults. Before out starters arrived I had to take my baby outside to get her to sleep. Whilst out the starters came, no offered to keep it warm in the kitchen etc. So my husband was not happy. Would not go back. At our local pub our children often get a full pizza with a children 's meal. Here they got a slice!! The servers were polite but just very slow. One asking if we were finished we replied no, as children were still eating, and she started clearing until my husband said we still aren 't finished!! We both had s...
Friendly restaurant with good food although we spent a lot of time swotting flies away from our food. My daughter ruined a top by swotting a fly away and spilling pasta sauce on to her clothes. Think they should install a blue light device as this was quite annoying and unpleasant.
We made a reservation with our tastecard 24 hours in advance, as it is required to receive the discount. This can make last minute bookings a bit inconvenient if you want to utilize the card. Other than that, everything else was excellent.
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Hi thought would be a nice cheap birthday night out for the kids but very expensive for some basic food
Food and ambeance good. service was not great had to chase drinks up twice and restaurant was quiet
Food and environment excellent. Service was slow. 25 minutes between starter and main course
The meal was truly delightful. The food was fantastic and the service was top-notch.
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Great food but be prepared to wait, service not the quickest
Very friendly and helpful staff, food was fantastic also.
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