I had a mobile order to pick up, but they forgot a couple of items, including my Diet Coke. I reached out through the app, but instead of quickly processing a refund, the issue was handed over to the store, and the manager never contacted me or issued a refund. I used to visit this place regularly, but it seems that the local franchise is the only one addressing these issues. I decided to go back to the store in person and explained the situation to the staff behind the counter, who then took my $3 for the Diet Coke. At this point, it felt more like a hassle to ask for a refund. Mistakes happen, and I understand that employees aren’t to blame, but it seems like the manager and those higher u...
Placed an order on Grubhub thinking oh wonderful a healthy place that delivers! That was not the case . After waiting 45 minutes past the estimated delivery time , I called to cancel my order. The person who answered the phone , made no effort to explain or even apologize for my food which never arrived. I highly recommend you do not make the mistake of ordering food from this restaurant ever. Terrible customer service and turn around time. Wish I had check other reviews on google as it seems most people have nothing good to say about them.
Got a large and small ?recovery? smoothie this morning I added strawberries to the smoothies... so the total came to 21 dollars and some change ... yes 21 ... the girl at the counter was super rude and I get that I had a request but come on. Anyways the smoothies she made were a little sour and she may have missed an ingredient since I had an additional request and she already had a bad attitude... people like that give business bad reputation. Please find nicer people to work. At least give me a fake smile.
I have always loved Freshii and boosted about how good the food was there HOWEVER I had one problem. I ordered food over the app at around 7:20 pm and was driving to go pick up, i got a text from a random employee stating that the store had closed already and i would get a refund. Almost a month later of emailing and calling the store and still no refund. The worst customer service i have ever experienced. Why pay for something i never received, this place isn?t cheap either.
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This site is my preferable place. Of all restaurants I know I like it most. I never miss an opportunity to go to that place. everytime I want to go to a fair meal, this place comes right away to my mind. excellent and all kinds of food and a large list of dishes.courteous crew, and nice ambience. Not less important, the pay is affordable. I sent my friends to this restaurant with great pleasure.
Though I've ordered from here numerous times and enjoyed the food, my experience today was less than satisfactory. Along with my meal, I found a long strand of blonde/brown hair that I had to pull out, reminiscent of pulling spaghetti. I believe that staff should be required to wear hairnets in the restaurant industry to prevent this kind of issue.
I recently visited Freshii and have enjoyed meals at their other locations in the past. While their website allows for easy online ordering, I was disappointed to find that this particular location was closed. It was frustrating because I really wanted to try something from the menu. Overall, I left feeling let down.
Freshii consistently delivers great quality!
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The food was pale and tasteless. Total
