Graeter's Ice Cream

Graeter's Ice Cream

1347 Shermer Rd, Northbrook, USA, United States
2800 Reviews 4.5

"The employees are extremely attentive and friendly. I really enjoy this establishment!"

Details

Phone: (+1)2242137606

Address: 1347 Shermer Rd, Northbrook, USA, United States

City: Northbrook

Website: https://www.graeters.com/retail-stores/chicago/northbrook

Opening hours

Tuesday: 11:00-22:00

Wednesday: 11:00-22:00

Thursday: 11:00-22:00

Friday: 11:00-23:00

Saturday: 11:00-23:00

Sunday: 11:00-18:00

Statistics

Dishes: 10

Categories: 5

Reviews: 2800


Address

Show Map

Reviews

5 /5 Rating

Thanks to a promotion our daughter received for free ice cream certificates at the popular Graeter's Ice Cream shop, we decided to visit the local shop in town. Even on a late Monday afternoon, the shop was packed with customers, but the line moved quickly. The promotion included a single scoop of ice cream on a sugar cone, which is typically priced at $5.25 each. I chose the signature Black Raspberry Chip flavor, my husband went with Black Cherry Chip, and our daughter opted for Mint Chip, all of which were delicious. Graeter's is known for making small-batch ice cream using the French Pot process, resulting in dense and rich ice cream. While I enjoyed the flavor and creaminess of the ice c...

1 /5 Rating

Racist shop!!! I remember I came here with my family and we are Hispanic we came to get ice cream July 12 2020 they said they were closing we were outside waiting in line obviously it was after the lockdown so we were excited to finally get out the house and get ice cream, so we’re waiting 6 ft apart they saw were next and said they were close and literally 5 min past they let a white family pass!!!! We’ve never experienced something like that the only reason I’m posting this a whole 3 yrs later I didn’t remember the name until now that came in my story, this was really humiliating and they don’t care about you unless your white! The worst Ice cream shop ever do better!!!

5 /5 Rating

I highly recommend this restaurant. The black cherry chocolate chip ice cream is fantastic! The customer service from Burl and Josh was absolutely amazing. They provided a welcoming experience for my family. The ambiance of the location near the park in New Brunswick is lovely. We went on a very hot afternoon and ended up eating indoors in a clean and well-organized space. Overall, I loved my experience here!

1 /5 Rating

I found a hair in one of the cups at this restaurant. It was disgusting. Additionally, I noticed that not all employees were wearing gloves while handling food. This is unacceptable and precautions should be taken to ensure that all food is handled with gloves.

1 /5 Rating

The employees at this restaurant are unbelievably rude and gloomy, and the ice cream is mediocre. Save your money and go home instead. Milk is a better option with superior customer service.

5 /5 Rating

Coconut chocolate chip is so good! This place is great cause they're open fast. The line moves very quickly too, so don't be put off by that!

4 /5 Rating

The service at this restaurant is always fantastic. I appreciate the diverse range of flavors and always enjoy my dining experience here.

5 /5 Rating

The ice cream at this place is fantastic, with delicious flavors. I really wish they had a location in Michigan!

5 /5 Rating

The Shakes are incredible! Love the ice cream flavors! A bus stop for anyone passing through!

5 /5 Rating

The employees are extremely attentive and friendly. I really enjoy this establishment!


Dishes

Perfect Indulgence Black Raspberry Chocolate Chip Pint
Perfect Indulgence Black Raspberry Chocolate Chip Pint

Perfect Indulgence Madagascar Vanilla Bean Pint
Perfect Indulgence Madagascar Vanilla Bean Pint

Black Raspberry Chocolate Chip Family Size
Black Raspberry Chocolate Chip Family Size

Perfect Indulgence Cookies Cream Pint
Perfect Indulgence Cookies Cream Pint

Salted Caramel Chocolate Chip Pint
Salted Caramel Chocolate Chip Pint

Vanilla Chocolate Chip Family Size
Vanilla Chocolate Chip Family Size

Double Chocolate Chip Family Size
Double Chocolate Chip Family Size

Black Raspberry Chip Bliss Cake
Black Raspberry Chip Bliss Cake

Brown Butter Bourbon Pecan Pint
Brown Butter Bourbon Pecan Pint

Original Salted Caramel Pint
Original Salted Caramel Pint