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"It was ok, unfortunately there were always things on the plate that I hadn't chosen, service has room for improvement."
Phone: +41417115662
Address: Baarerstrasse 63, 6300 Zug, Switzerland
City: Zug
Website: https://www.han.ch/angebot-zug
Dishes: 4
Amenities: 25
Categories: 5
Reviews: 2168
Wasn't that impressed with the food/concept to be honest. Its a buffet style where you select the fresh vege and the frozen meats (eg pork, lamb, fish, shrimps) and pick the sauce to grill with, and then pass it over to the cook who then grills everyhing you gave on a big grill plate. As its a common grill plate, it may not be suitable for anyone with food allergies as the risk of cross contamination is high. There is almost no expertise needed from the cook, as basically you choose your sauce (and quantity of sauce), hence if something doesnt taste good, its all your choice. Of course they offset this with another set of sauces to go with your cooked food. Disappointing that all the meats a...
It's okay but not outstanding. Food was okay. All the meat is frozen and looks like it came from a fondue chinoise packet from the supermarket. No comparison to the all-you-can-eat restaurants in Germany/Austria, where 1. the buffet is twice/three times as big, 2. has fresh meat, 3. a dessert buffet is included and 4. you don't have to wait in front of the chefs have to wait until the food is cooked. A much cleverer solution would be if you had a table number and chose the sauce in advance, then the plate could be handed over to the chefs and the cooked plate would be served to the table. Service was okay, but could be friendlier. Was a bit demotivated.
Saturday 6:10 p.m. Arrival, unfortunately the waiter who invited people to the table was apparently alone, gradually more staff arrived. We waited 28 minutes until we were asked what we wanted to drink, four tables that came after us were served before us, they forgot to ask what we actually wanted to eat. Vegetables were all great, meat was unfortunately all frozen and some of it was frozen solid in the container, all in all a 3.5
Sort of asian self service for what is announced as Mongolian food... Meat and fish frozen to be cooked by two chef on a grill queuing like a self service.. Kangaroo meat? not certainly Mongolian. Service . not existent ,
It was ok, unfortunately there were always things on the plate that I hadn't chosen, service has room for improvement.
