Celebrated our anniversary at Hawthorns. Ambience very nice and relaxed as were the staff, who were very friendly and chatty. Food was very good, although I wasn't fussy about some combinations of flavours or textures on my main course. We were delighted when our waiter presented us with a plate with Happy Anniversary written on it accompanied by some very tasty sweet treats and two unexpected celebratory glasses of prosecco. After the meal we were invited to either but take coffee in the lounge seats or stay at our table. All in all a very pleasant evening and glad we had our any anniversary meal there.
The food was nice but not as warm as it should have been so we had to bring it to the attention of the manager who was very apologetic and was very professional, she deducted desserts off the bill and shouted us a round of drinks. I think the issue is it’s a bit out the way so it lacks some atmosphere. I would make a return visit, however it’s not the best I’ve ever had but it’s definitely not the worst.
Although food was good they are very disorganised with very slow service for drinks. I tried to ring them prior to our booking to confirm something I left 2 messages and no one returned my call. We were told cocktails were included in our afternoon tea, then told they were not. We could have had 4 x afternoon tea for £0 which the bill showed. I did question it it was corrected. Good leadership required.
The food was good, but my partner had to send his back, so we ended up eating at different times. The service was not great - they charged different prices for the same drinks, claiming they ran out of one and replaced it with a more expensive one without informing me. There was also a delay in replacing the breakfast food that had run out, and the table hadn't been cleaned.
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that was nice, although my partner had to send his back, so we ate at different times. the service was not good. charged me various prizes for the same drinks claim that they ran out of the one I had and replaced it with a £2.50 more expensive without mentioning it. the breakfast had been running around so that it should be replaced. the table had not been cleaned.
We had a wonderful family meal to celebrate a birthday at this restaurant. The food was excellent and the staff were extremely attentive. They were not in a hurry and even went above and beyond by preparing a special dessert for us at the last minute. We definitely plan on returning in the future.
Lovely meal but the seat we were given was a little too close for comfort to other diners you could clearly hear each other’s conversations and really felt on top of each other). Service was fantastic though so overall I would go back.
Our table was ready when we arrived. We peruse menu and ordered drinks which came quickly. We then ordered our food which was excellent. Staff were courteous, attentive and helpful.
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Great customer service, amazing meals for the price and great place just to switch off after a hard days work. As was staying in the Crown Plaza which it is set in. Thank you!!
The tender beef melted in the mouth and the gravy was delicious, though it could have been hotter. There was a significant wait time between courses.
Houmous, Artichoke, Red Pepper And Rocket Wrap (Ve, V) Roast Ham, Sliced Tomato And Chilli Jam Ciabatta Bbq Pulled Pork And Spring Onion Slider
Hot Beverages, Choice Of Black Coffee, Flat White, Cappucino, Or Selection Of Black, Green Or Herbal Teas
Chocolate Marble Cake, Sticky Toffee Pudding, Toffee Sauce Lemon Posset
Homemade Sultana Scone, Clotted Cream, Strawberry Jam
Panggang Marinated Chicken Skewers
Baron D Arignac Cabernet Sauvignon
Shredded Chicken Tagliatelle
Charlie Zia White Zinfandel
Raspberry Frangipane Tart
