My dining experience at the Hotel restaurant last night for dinner was disappointing. The limited menu options, including hamburgers and pizza, were not what I expected when I visited the restaurant for a special occasion. Additionally, the barman was unable to make certain cocktails due to a lack of ingredients, and when I tried to customize a pizza order, I was told they didn't have the ingredients. The food we did order, a margarita pizza and battered fish, were just okay. However, serving lemon wedges with seeds is not acceptable. I recommend informing customers in advance about any menu changes and addressing these issues to improve the overall dining experience.
What a beautiful hotel for a super conveniently located hotel, basically walking distance from Canberra airport. I believe the space won an architecture award in The F+B offering at Helix was VERY under whelming. Wine glasses were poured very short we over heard most guests felt the need to ask for more. The menu looked interesting, the actual serves were again very ordinary and therefore considered for what we received. We now understand why only people have reviewed this offering in years. My year old daughter said to me “ such a beautiful hotel pity the restaurant service food is so ordinary”... really such a shame, stay the night but eat else where.
what a nice hotel for a super cheap hotel, essentially to foot from the airport canberra. I think the space won an architecture prize in 2016. the f B offer in helix was very difficult. weinglasses were cast very short, we heard that most guests had the need to ask for more. the menu looked interesting, the actual services were again very common and therefore for what we received. we understand now why only 2 people have reviewed this offer in 2 years. my 10 year old daughter said to me “such a beautiful hotel pity, the restaurant service eating is so common”. really such a scandal, they stay the night, but eat them where.
We spent the night and had three meals at this restaurant. The atmosphere was pleasant. There were plenty of staff, but they were not always readily available. In my opinion, they could improve the variety of dishes offered. The vegetarian tofu dinner was very chewy and seemed to have been reheated. The replacement pizza seemed decent, but it was lacking in balance and flavor. Your mileage may vary.
Book a table now
love the cheese garlic broth they serve for $7 per person. really tasty! and the fish main course is also a delicate one, although I must say that the fish was a little dry last time. nice friendly waiting staff. Do not forget to try the sambal (they must request it separately and it is delicious and free
Stay the night at the hotel. Had breakfast on the last day for the food quality is not bad but some needs improvement like the fruits quality overall its good, had a good selection in the hot and cold bar. Staff is friendly too had their own pancake machine, which is cool!
overnight in the hotel. had breakfast for $28/pp on the last day. food quality is not bad, but some needs improvement as the overall fruit quality its good, had a good choice in the hot and cold bar. the personal is also friendly with its own pancake machine that is cool!
Ate here first time last nightWonderful, large serving of 4 items for $8.50; 3 item choice available for $7.50.
Book a table now
Nice size on orders. Fast and friendly service.
Been a few times now and always consistent.
Worst experience with getting food and communication.
