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"Bed is comfortable Staff is friendly and helpful not like the staff at the location in Waldorf. The food was very good. I don't know who the woman was but she cooked the chicken wings and salad to perfection. She had the sweetest spirit."
Phone: (+1)3014747400
Address: 7810 Walker Dr, 20770, Greenbelt, US, United States
City: Greenbelt
Website: https://www.hilton.com/en/hotels/dcagbgi-hilton-garden-inn-washington-dc-greenbelt/
Dishes: 2
Amenities: 3
Categories: 5
Reviews: 128
Rating this property: -0I 've stayed at a lot of hotels because of my job over the years. I will have to say this is the worst experience I 've ever had.The hotel is in desperate need of a renovation. This property hasn 't been refreshed since it opened. The entire hotel smells like mildew. This hotel is extremely dirty and nasty. The carpets, curtains, mattresses are old, dirty, and smell bad. The wall paper is peeling off the walls. The AC broke and wet the entire room and it smelled like mildew. They patched it up and didn 't even fix it properly. This place will inconvenience the customer and the front desk staff have an attitude when things need to get corrected.Some of the workers have...
We are from the UK and my son and I visited this lovely hotel in 2012 and again in 2014. It is a wonderful hotel with the most helpful and friendly staff you could wish for. Also, the beds are the most comfortable in any hotel we have ever visited. We will always remember this place with great fondness and when we visit the US again, we will book here we dont need to look anywhere else. Thank you to all the lovely staff. Marcella Hayhow and Jake Anderson
The hotel is very outdated. With Hilton i expect certain standards. This hitel may be a motel not a Garden Inn Standard. Beds are terrible Ac is too loud. You can hear everything from next room. Further it looks like someone was lounging in the room until we arrived because the TV was on Ac was on and the pillows were all wrinkled as if some one was lying on the bed. I will never stay here again
Krunal at the Hilton Garden Inn DC/Greenbelt really helped me out of a bad situation. We were locked out of our airbnb and needed a room to sleep/be safe. He made it happen and also was kind enough to give us some breakfast vouchers. He was efficient and had a great bedside manner. Thanks Krunal!
Bed is comfortable Staff is friendly and helpful not like the staff at the location in Waldorf. The food was very good. I don't know who the woman was but she cooked the chicken wings and salad to perfection. She had the sweetest spirit.
