Something seems to have gone wrong. We have greatly enjoyed staying here before and dropping in for occasional lunches. We liked the good food and wine, and the exceptionally good service. The premises looked immaculate and smelt fresh. Back today, looking forward to a pleasant impromptu late lunch at about 1:30pm. People were eating but there were plenty of spare tables. We waited to be seated in the restaurant … and waited… and waited. After a while my wife reported to the hotel receptionists that there were similarities to the Marie Celeste. They said that someone would come. A few minutes later a barmaid arrived at the bar. We explained that we had been hoping for a lunch table but that...
Surprised that on this occasion the room wasn’t the best. Always stay here and will continue to do so however I’m leaving this review so it can be improved upon. We stayed in one of the basement rooms, nice but hadn’t been cleaned, hairpin on the floor, hairs in the bath and on the toilet. Couldn’t put the bath soap in the bath as it doesn’t reach. Overall dirty feel to the room if I’m honest and had a strange odour to the room and toilet. Fridge was warm so I declined tea in the morning as the milk inside fridge was warm. Apart from it not being clean and warm fridge, it was a lovely room. Not sure if the hole in the toilet skirting board is for a mouse but it needs repairing. Carpet does l...
We booked to stay at the Hotel du Vin following recommendations. Sadly when we entered the room there was a very strong and unpleasant smell of disinfectant. Upon walking into the bathroom it was dirty and had clearly not been cleaned properly. The smell of disinfectant was dealt with by the reception manager arranging for the room to be sprayed with air freshener. When we retired to bed after a very pleasant dinner we found that one of the beside lamps did not work and the television set kept cutting out. Given the price we paid for the room the quality fell a long way short. The room was shabby, and is in need of complete redecoration to bring it to the standard required. Having said that...
I had been given a voucher for the Hotel du Vin chain and decided to use it as a dinner treat with my daughters. The Harrogate branch had tables free. The staff were fantastic, our waitress was incredibly friendly and advised us when she thought that the sides were too big so perhaps we could share. There was no cocktail menu but she said 'tell me what you like and I 'll get the barman to make it up for you ' so we had specially designed cocktails. They were in no rush and kept assuring us we had the table for the night so we could just stay and chat if we liked.
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Another lovely stay in Harrogate especially over these difficult times made all the better by the fantastic staff at Hotel du Vin. Tristan couldn’t of been more helpful when we booked in and Maxime was the perfect bar manager. Although breakfast had to be served in our room, Michael the chef made an outstanding effort to keep the standards high.
Lovely overnight stay at Hotel du Vin in Harrogate. All staff very friendly and helpful throughout our stay. Very comfortable room and bed. Would definitely return here when in Harrogate!
A super hotel with super staff in a great town. Super breakfasts and fab rooms. Excellent location. Would recommend if your looking for a great break.
Cute hotel located in Harrogate, Yorkshire It's steps away from lots of shops and little restaurants that give you a true cozy British suburbia feel.
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This was my third visit having first discovered the hotel as part of a wine school day run by Yorkshire wine school.
We have stayed at this hotel on 3 separate occasions when we come over from the US to visit family.
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