I absolutely love the food here and order all of the time, BUT....today, my order came to me incomplete via Grubhub. It was missing a bagel with butter and the straw to my juice came bent and broken. Upon calling the store, a woman came on the phoneand said that it wasn 't her fault and of course, blamed it on the Grubhub driver. She would have sent me a replacement but whenI asked for a new straw, she refused to put a straw in the bag!!! When I argued with her over a STRAW she refunded my bagelorder all together and refused to deliver to me at all! So, for customer service, I give them only 1 star and no future ordersfrom me. Sorry, J&J, but that 's bad customer service if I have to argue f...
I usually enjoy dining at J J Bagel Deli and order frequently, but my experience today was quite disappointing. My order, which I received through Grubhub, was incomplete; I was missing a bagel with butter, and the straw for my juice was bent and broken. When I called to resolve the issue, the woman on the phone was unhelpful and blamed the Grubhub driver. She offered to send a replacement for the bagel but refused to include a new straw when I asked. After a back-and-forth about the straw, she refunded my bagel order and said she wouldn’t deliver to me again. Due to the poor customer service, I can only give them 1 star and I will not be ordering from them again. I'm really disappointed bec...
I love the food here and order all the time, BUT....today, my order came to me incompletely about Grubhub. There was a bagel with butter and the straw to my juice came bent and broken. When calling the shop, a woman came on the phone and said that it wasn't her fault and of course, there was on the Grubhub driver. She would have sent me a replacement, but when I asked for a new straw, she refused to put a straw in her pocket!!! When I argued with her about a STRAW, she reimbursed my bagel order and refused to deliver me at all! So for the customer service I give them only 1 star and no future orders from me. I'm sorry, J.
Will not be going back to this place! The lady that answered the phone was very impatient! The whole time rushing through my order and then hung up abruptly?so of course I didn?t get what I asked for. The bagel is more like a mini bagel and the baconwas undercooked and rubbery. I had to re-toast it when I got home. All around annoyed. I am just so tired of poor customerservice. You get what you pay for so lesson learned! I will be going to a better bagel/deli next time!
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Avoid this place! The woman who answered the phone was very impatient. She rushed through my order and then abruptly hung up. As a result, I didn't get what I wanted. The bagel was more like a mini bagel, and the bacon was undercooked and rubbery. I had to return it when I got home, and I didn't get any resolution. I'm just so frustrated with the poor customer service. You definitely get what you pay for! Next time, I'll choose a better bagel shop or deli!
Filthiest deli I have ever been in. No Coffee, no rolls.... floors and walls dirty, broken tile, walls in disrepair.. take a look at the butcher block behind the counter. Yuck! The guy working was good, pleasant. The bagel egg sandwiches were good to. It would be a goldmine if they could clean up the place a bit. Unfortunately I'm hearing the same from others in our community that have been there.
I really like this little deli and juice bar. My partner and I were greeted with a smile. We received friendly service, and the food (bagel and egg breakfast sandwiches coffee) was fresh, nicely prepared and hit the spot. I've also had some very nice fresh juice blends here in the past. A clean and pleasant place for a quick, wholesome nosh.
In person, the staff also seems unwelcoming, showing a lack of consideration when taking orders or handling cash. It's clear that she is unhappy in her job, and the overall customer service is not good at all. This negative attitude could even translate into the food. Overall, my experience has been terrible!
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Love this local bagel place. Fast and reliable. Just a word of caution for the owner: If you hire kids and they get an order wrong, please remind them that it's nothing personal. Customers just want what they paid for! No need for eye rolling or getting upset. It's just bagels
The perfect spot for breakfast! The staff are fantastic and always greet you with a smile. This is my go-to place for my Amazon break. Thank you!
Home Fresh Toast Or Bagel Included With Platters
Two Eggs With Bacon Or Ham Or Sausage
Bagel With Lox Spread Cream Cheese
Chicken Salad Or Tuna Salad Wrap
Cajun Grilled Chicken Wrap
