I've been to this location for the Dodgers deal, a free hamburger when they strike out...last night, the guy told me they don't do it there...I told him I had, then when he repeated that, I left and went to Taco Bell. I guess the manager at this locationnever heard of a loss leader, where you put something out at a lower price, and people buy other things they see...I was goingto buy onion rings and was looking for other things that are more filling than the cardboard burgers they serve anyway...it wasjust nice that OTHER locations still think of the customer first.
I waited in line for a really long time—about 15 minutes—because the gentleman in front of me kept adding items to his order or there was an issue with it. In my opinion, they should have asked him to pull aside if his order was going to take longer so that I could get through with my two tacos since I was running late for work. I sat there for at least 15 minutes. I usually enjoy this particular Jack in the Box, but this situation was frustrating and should have been managed better. I typically rate their customer service a solid 5 stars, but not today.
Sure! Here’s a rewritten version of the restaurant review:
**Service:** Dine-in
**Meal Type:** Dinner
**Price per Person:** $10–20
**Food Rating:** ★★★☆☆ (3/5)
**Service Rating:** ★★☆☆☆ (2/5)
**Atmosphere Rating:** ★☆☆☆☆ (1/5)
Overall, the food was decent, but the service was lacking, and the atmosphere left much to be desired.
This is, apart from the privately-owned and religious Chick-fil-A, the only good fast food restaurant in East Pasadena. The others suffer from poor customer service and are managed by corrupt and incompetent individuals posing as managers and employees. I really appreciate that they are consistent with their orders!
Book a table now
I love Jack in the Box; it's my go-to spot when I'm on the road. I was a bit disappointed today, but not because of the service, which was fantastic. My coffee was warm instead of hot like I usually enjoy it. Despite that, I’ll definitely keep coming back.
We stopped by late at night, and the person at the window was incredibly helpful and friendly. He was working alone, which seemed challenging for an evening shift, but he provided exceptional service. The chicken sandwich was also fantastic.
The menu features high-quality items. I particularly enjoy the retro buns that accompany my Jumbo Jack. It's filled with fantastic choices. My food was served hot, and the customer service was pleasant.
Wanted a quick lunch and use a coupon for a chicken sandwich. Ordering was efficient and received my meal in about 5 minutes. Sandwich good, fries were fresh, no complaints. Will return in the future.
Book a table now
I stopped by the drive-thru to grab some drinks for the road. The person at the window was really friendly!
Real Slow, takes forever to get your meal Food: 1 Service: 1 Atmosphere: 1
Jumbo Breakfast Platter W/ Sausage, Bacon And French Toast Sticks Combo
Jumbo Breakfast Platter W/ Sausage, Bacon And French Toast Sticks
Jumbo Breakfast Platter With Bacon And French Toast Sticks Combo
Jumbo Breakfast Platter W/ Sausage And French Toast Sticks Combo
Strawberry Red Daze Red Bull Infusion W/ Red Bull Sugarfree
Jumbo Breakfast Platter W/ Sausage And French Toast Sticks
Berry Purple Daze Red Bull Infusion W/ Red Bull Sugarfree
Strawberry Red Daze Red Bull Infusion W/ Red Bull Energy
Jumbo Breakfast Platter W/ Bacon And French Toast Sticks
Large Bacon All American Ribeye Steakhouse Burger Combo
