"This place is, without a doubt, the worst restaurant I've ever visited. Tonight, I spent $26.62 on cold, stale fries, and my burger was prepared incorrectly. I ordered the..."
Twice on different dates I've ordered from the Jack app and when I've arrived to pick up my order they didn't have the one of the items ordered and already paid for. Didn't want a substituted item and was told there's nothing they can do and that I would have to cancel/refund it from the app myself. There is no way to do this and I've sent in the issue from there website including date, time, location, order number and what I was charged for and didn't receive going on 4 different times now with the first one being about 3 weeks ago. No one has made any attempt to reach out to me, offer any type of resolution or give me my money back nor credit my account. Don't know why the app allows you t...
I get this is a fast food place but man If I could give this Jack in the Box 0 stars I would every time. Worst Jack in the Box in Glendale. There are not many times I left this particular Jack in the Box happy. They ALWAYS mess up the meal some way some how. Today they forgot to not only give us our receipt, but also forgot, one burger and 2 medium fries. Sadly this is the THIRD TIME this has happened it feels as if they are told to do it. Our mistake for not checking the bag I guess?? We keep giving them chances but this is ridiculous. Then when you go to call no one answers. I highly encourage you go to the location on 59th Ave near Missouri Ave. This place is truly a waste of your time. I...
If I can give them no stars I definitely would. I received A message from DoorDash first stating that they never got the ticket for my order when it clearly states that this location received. When another Dasher was sent up there they explain to her thatmy order was given away and they refused to remake my order after paying $30 for my food because they never received a tickettotally contradicting on which situation was true. I had to cancel my whole order and Having wait 3 to 5 days for a refund whenthey could?ve just easily make my food. Seems like they did not want to do their job today Very poor customer service. Neverpurchase food from this location until they get better employees Even...
their prices on the drive by menu screen are not updated. I got a burguer and the price on the menu screen was $2.29, and the price she calculated me was $2.99 plus tax! Maybe there's no big difference at the price, but it's like they steal from us, is not fair. I told the hired person why he charged more than that on the screen, and he said they had to change the prices, but they didn't. Okay, it seems that they don't do their job right.
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This is not a 24 hour jack in the box, so why is the website not updated or on signs?Also I went to get tiny tacos that's all a worker at this hour did not know how to run register how is that possible? I believe staff should have knowledge of the whole restaurant to avoid this situation,especially when drive thru claims to be open 24 hrs.I think more staff is needed and more training as well!
Clearly the worst jack in the box I'm town. They close at random times without even posting a sign, just locking the doors and refusing to answer the drive through.Just visited and they gave me the wrong burger, the wrong drink, and forgot my chicken strips all together.Only reason I came back was the next closest one has a horrible drive thru but I guess that will have do going forward.
I have NEVER had a experience, but this is the WORST jumbo jack I had ever seen. It reminded me of a kids meal. This used to be my favorite jack, but this is the last time I will visit even if I?m starving! I will travel further to Burger King for aWhopper with EXTRA ONIONS!
This place is the reason I will never eat at this restaurant chain ever again. Don't go here or they will rob you. Paid for food never received it. Happened two times at different locations in different states. It is not a coincidence.
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Fantastic customer service in the drive through. Even a thank you after they handed me my order. It was nice to have please, yes and thank you as part of a conversation. Great Job!!!
This place is, without a doubt, the worst restaurant I've ever visited. Tonight, I spent $26.62 on cold, stale fries, and my burger was prepared incorrectly. I ordered the...
Turkey, Bacon Cheddar Grilled Sandwich
Bourbon Bbq Steak Grilled Sandwich
Sirloin Swiss Grilled Onion Burger
Outlaw Spicy Chicken Sandwiches
Sourdough Grilled Chicken Club
Grilled Chicken Strips (4 Pc)
Homestyle Ranch Chicken Club
Hamburger Deluxe With Cheese
Crispy Chicken Strips (4 Pc)
Sourdough Breakfast Sandwich
