Jacks has always been a fantastic spot to grab a meal, but during my most recent visit, it felt quite disorganized behind the counter and in the kitchen. I’m not sure if it was due to too many people or a lack of guidance and leadership. It can be crucial to have one person in charge who can provide direction and ensure everything runs smoothly. Additionally, I noticed a small group of young employees sitting in the lobby chatting about work and other topics. It seems like they just need a bit of help to get back to the way things used to be.
Jack's - Table reservation
80 Highway 195, Jasper, United States Reservation"Worst Hamburger. Double hamburger with dry patties 1/8 inch thick. No cheese. Gas Station Microwave Burger would have been much better."
Details
Phone: +12053844452
Address: 80 Highway 195, Jasper, United States
Reservation, Booking
City: Jasper
Opening hours
Monday: 04:30 -22:00
Tuesday: 04:30 -22:00
Wednesday: 04:30 -22:00
Thursday: 04:30 -22:00
Friday: 05:00 -23:00
Saturday: 05:00 -23:00
Sunday: 06:00 -22:00
Statistics
Dishes: 10
Categories: 5
Reviews: 2871
Address
Reviews
Jacks is always been a great place to stop and eat but for some reason this time it seems very unorganized behind the counter and in the back . Not sure if it was to many people or not enough guidance or leadership. Sometimes you have to have 1 person in charge with the ability to be direct and keep things at 100 percent. And they had a small group of young employees sitting in the lobby talking about work and other things. It seems they just need a little help at getting back to they way it use to be..
I visited the restaurant with my grandchildren, and unfortunately, we had a very unpleasant experience. I saw a cockroach crawling across the counter. When I asked the person taking my order to take care of it, he dismissed my request, saying it wasn't his responsibility. He came across as quite arrogant, and I was really unimpressed with his attitude. Overall, it was very disappointing.
I visited the drive-thru and, living nearby, anticipated that my food would be fresh. However, I was disappointed to find grease on my burger, and the fries clearly tasted stale. My husband ordered the two-piece fried chicken, which also appeared to have been left out for some time. I get that it's fast food, but I honestly expected much better quality. Book a table now
I wanted to enjoy a meal with my grandchildren, but there were cockroaches all over the counter. When I asked the staff to address the issue, the young man replied that it wasn't his responsibility. He was rather arrogant and certainly didn't provide good service. It was a very disappointing experience.
I had the worst hamburger ever. It was a double with patties that were only 1/8 inch thick and completely dry. There was no cheese, and the burger was cold. Honestly, a microwave burger from a gas station would have tasted much better.
I ordered a grilled chicken BLT salad, but when I got home and opened the box, I found there was no chicken or bacon in it. I went back to the restaurant without checking in at the reception, and they quickly fixed the issue for me.
I ordered a grilled chicken BLT salad, but when I got home and opened the box, I discovered there was no chicken or bacon on it. I brought it back, even without a receipt, and they made it right for me. Book a table now
Stopped in for a quick meal amidst my super busy day....Big Jack Fry special Hit the Spot! Hot and Fresh> Always the way I like it! U Go Jack's!!!
Worst Hamburger. Double hamburger with dry patties 1/8 inch thick. No cheese. Gas Station Microwave Burger would have been much better.
Dishes
Book a table now
Categories
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North American
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Sandwiches
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American
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Chicken
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Pickup
Amenities
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Wheelchair Accessible Entrance
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Wheelchair Accessible Seating
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Credit Card Payments
- Table reservation
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Good For Groups
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Curbside Pickup
- Reservation
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