Jacks has always been a fantastic spot to grab a meal, but during my most recent visit, it felt quite disorganized behind the counter and in the kitchen. I’m not sure if it was due to too many people or a lack of guidance and leadership. It can be crucial to have one person in charge who can provide direction and ensure everything runs smoothly. Additionally, I noticed a small group of young employees sitting in the lobby chatting about work and other topics. It seems like they just need a bit of help to get back to the way things used to be.
Jacks is always been a great place to stop and eat but for some reason this time it seems very unorganized behind the counter and in the back . Not sure if it was to many people or not enough guidance or leadership. Sometimes you have to have 1 person in charge with the ability to be direct and keep things at 100 percent. And they had a small group of young employees sitting in the lobby talking about work and other things. It seems they just need a little help at getting back to they way it use to be..
I visited the restaurant with my grandchildren, and unfortunately, we had a very unpleasant experience. I saw a cockroach crawling across the counter. When I asked the person taking my order to take care of it, he dismissed my request, saying it wasn't his responsibility. He came across as quite arrogant, and I was really unimpressed with his attitude. Overall, it was very disappointing.
I visited the drive-thru and, living nearby, anticipated that my food would be fresh. However, I was disappointed to find grease on my burger, and the fries clearly tasted stale. My husband ordered the two-piece fried chicken, which also appeared to have been left out for some time. I get that it's fast food, but I honestly expected much better quality.
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I wanted to enjoy a meal with my grandchildren, but there were cockroaches all over the counter. When I asked the staff to address the issue, the young man replied that it wasn't his responsibility. He was rather arrogant and certainly didn't provide good service. It was a very disappointing experience.
I had the worst hamburger ever. It was a double with patties that were only 1/8 inch thick and completely dry. There was no cheese, and the burger was cold. Honestly, a microwave burger from a gas station would have tasted much better.
I ordered a grilled chicken BLT salad, but when I got home and opened the box, I found there was no chicken or bacon in it. I went back to the restaurant without checking in at the reception, and they quickly fixed the issue for me.
I ordered a grilled chicken BLT salad, but when I got home and opened the box, I discovered there was no chicken or bacon on it. I brought it back, even without a receipt, and they made it right for me.
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Stopped in for a quick meal amidst my super busy day....Big Jack Fry special Hit the Spot! Hot and Fresh> Always the way I like it! U Go Jack's!!!
Worst Hamburger. Double hamburger with dry patties 1/8 inch thick. No cheese. Gas Station Microwave Burger would have been much better.
Sausage, Egg Cheese Biscuit
Sausage, Egg Cheese Biscuit Combo
Bacon, Egg Cheese Biscuit Combo
Smoked Sausage Biscuit Combo
Big Breakfast Sandwich Combo
