Jaipur - Table reservation

Used to be so good. Ordered on Friday at 5.30 pm. was told 1 HR wait. Ok. After 2 hrs we phoned back to be told the driver was on the way, 45 mins later the food arrives. Cold. Very cold. Chicken Jalfrezi meat was not good quality, spongy in texture, like defrosted meat might taste. Saag Paneer was ok. Tarka Daal was very good. Lamb Bhuna was nice too. Poppadoms crispy. Peshwari Naan burnt. We were aware we'd have to wait an hour(reasonably for dinnertime) but almost 3 hrs is the longest we've ever waited. Phone responder could have said it would be quicker to collect, but I expect our food was en route to a few addresses before it reached us. We understand places get busy, be sensible with...

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I came here with my late husband for a last dinner date before our divorce, my husbands diabetic and asked for no sugar in his drinks and 2 ice cubes, a young cargo lady came over and took our order, half an hr later she comes with a drink thats dripping down her arms and when my husband drank he burped so loudly and shouted sugar. After we wamnted to order desserts and tea but we saw the young lady doing so called tiktoks with a dangerous candle, we got really frustrated and we repoted to the managers but he completely ignored us , and he was dancing infront of us with a candle , so we gave them a tenner left , good riddance!!!

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I wish I could've rated Jaipur higher because the food is great. But the service let us down on two key points (1) they didn't seem to have been ready for our pre booking and made us wait 10 mins while they got the table sorted; (2) their recently updated prices haven't made it on to the menus they gave us on the tables leading to some confusion. On the whole I'd still recommend Jaipur but they need to sort out these little inconsistencies.

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A group of 8 of us were let down by another restaurant who prioritised greed over the customer experience by double booking and having no table available that’s for another review. Jaipur stepped in and got us seated the service and the food was to a very high standard but was also very good value, Jaipur and their staff rescued the night for us, highly recommend it

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Thank you Balal for our usual special date night experience. Keep doing what you are doing. We will be back soon.

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