The morning team needs to learn to prioritize. I did a catering order online that was placed prior to them opening. I had initially wanted to pick the order up around 11:30. I did receive a call from a very friendly staff member that told me theywere the only employee there, we moved the pick up time to 11:45. I got there a little after this time and waited over 20minutes while person after person came in ordered their sandwich and then left. No one acknowledged me, though i was standing atthe catering order pick up station. When i finally was able to get someone's attention they told me to hold on. This was afterwaiting. I thought that maybe as they were busy, they still had to finish up ma...
I have been going to this place for the last year or so and everything has been great. However, yesterday was a different story. First, the female employee who was working in the evening, didn 't appear that she wanted to be there. Nonchalantdemeanor and a unpleasant aura was felt. Not insulting, however, she wasn 't consumer relation material. Ending giving her agood tip as an advancement to attend a credible charm school. Secondly, after a long day at work, I was looking forward tohaving my Italian sub when I got home. As I took a bit into my sub, I realized that I was pretty much experiencing an unusuallack of flavor and substance to the sub. I opened the sub and discovered that there was...
The last time I left this place I was smiling like a dang fool! The Chipotle Cheesesteak I got was the absolute BEST Cheesesteak I have ever had! Also Kendra and Tauren are awesome! The first time I came to this specific location she helped me discover theChipotle Chicken Cheesesteak which was also FANTASTIC! Tauren made my sandwich and as I said it was the best EVER! If I wantJersey Mike's I would drive past other locations to go to this one! Absolutely Top Notch! I can't wait to go back!
I was here on 9/28 at around 7:30 PM and I didn?t get the name of the person who made my sandwich but he gave me the absolute best customer service experience that I have ever had in my entire life. He was so energetic and kind, his smile and joy wasrefreshing and I had an overall outstanding experience because of him. I went in feeling drained and left feeling energized fromhis vibes. I really wish I got his name because he deserves more recognition than just on google.
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I’m not sure of their names, but four employees assisted me around 2:30 p.m. today, and their customer service was outstanding. The manager on duty emphasized that anything is possible, and their attitude definitely showed it. If I lived in Lorton, this would be my favorite spot for food. I truly appreciated the service, and the food was excellent.
In my opinion, Jersey Mike's is consistently the best sub restaurant, especially considering it's a chain. Everything is always fresh and the portions are generous. The staff is always friendly and seems happy to be working there. Plus, the service is fast! I would rate the food 5 out of 5.
Today's subs were amazing! The staff in the Lorton location, Taurean, Kendra, and Sandra, were very efficient and moved orders quickly, while still having time to smile and be courteous with the clients. Thank you for a great experience and great food. Happy New Year!
Toe was amazing. Great customer service, personality amazing at what he does. He deserves a raise
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Love the subs, the workers here are the best and friendliest, especially Kendra and Sandra
We absolutely love this sandwich shop! The food and service are both amazing!
