I used to visit this restaurant daily, but after being away for a few months, my recent experience was disappointing. It was clear that the management had changed, as the place appeared dirty and there were too many employees standing around doing nothing. When I ordered a sandwich "Mike's way," they put so much vinegar on it that I had to tilt it to let the excess drain out. When it was time to cut the sandwich, I asked for it to be wrapped to avoid it falling apart, but the employee refused, insisting that he had been working there for over two years and knew how to cut it. Naturally, the sandwich fell apart and had to be reassembled. They also attempted to charge me twice, despite the fac...
Jersey Mike's Subs
23572 El Toro Rd Suite B, 92630, Lake Forest, US, United States Reservation"The service was excellent, everyone was friendly, and everything tasted fantastic."
Details
Phone: +19497700270
Address: 23572 El Toro Rd Suite B, 92630, Lake Forest, US, United States
Reservation, Booking
City: Lake Forest
Website: http://www.jerseymikes.com/20030
Opening hours
Monday: 10:00 -20:00
Tuesday: 10:00 -20:00
Wednesday: 10:00 -20:00
Thursday: 10:00 -20:00
Friday: 10:00 -20:00
Saturday: 10:00 -20:00
Sunday: 10:00 -20:00
Statistics
Dishes: 10
Categories: 5
Reviews: 3921
Address
Reviews
I hadn’t visited Jersey Mike’s in over a year but decided to drop by today. While I used to find the staff very friendly, my experience this time was different. Asking for an extra slice of tomato on my turkey sub seemed to cause some hassle. The turkey, cheese, and fresh veggies were good, but there was noticeably less meat than I remember. At $9.45 for a regular sub, I’m unsure if I’ll return. It was around 11 a.m., so the place was quiet, although they were busy with online orders. Previously, the sandwiches felt meatier and more worth the price, which was also lower back then. Maybe it was just an off day, but overall, it didn’t live up to my past experiences.
Terrible service at this Jersey Mike's location. I order from them often for large groups, but this place was disappointing. The manager was unprofessional and stingy. They didn’t provide any napkins and refused to wrap orders separately, which other locations have always done without issue. The manager even demanded extra payment for it, despite my order exceeding $150 and tipping the staff. The entire order, including the receipt, was messy and greasy. I recommend going to the location down the road instead—this one was embarrassing.
The manager at this location is incredibly unprofessional and rude. I was taken aback by his appalling behavior. He made an error on a large order we placed, exceeding $160, and refused to make a sandwich that he had forgotten. When we returned to the store to retrieve the missing sandwich, he threw it at us while yelling! All we wanted was the sandwich he neglected to prepare. I hope corporate takes notice, as Jersey Mike's typically provides excellent service, just not at this location. Book a table now
The restaurant serves dependable, straightforward dishes. Although the large sandwiches are somewhat expensive, they are definitely superior to many alternatives. They truly represent what a sub sandwich should be—simple and fulfilling. There’s a nice selection of choices, all prepared with fresh ingredients.
Compared to other sub sandwiches in the area, this one stands out with its superior flavor. The ingredients are simple but skillfully prepared. The staff is friendly and efficient. The restaurant is clean and well-organized.
I discovered a hair in my sandwich this visit, which is quite disappointing since I truly enjoy this restaurant! If you look closely at my picture, you can spot it.
I typically like Jersey Mike's, but during my last visit, I ordered the Philly steak and cheese, and it didn't resemble the picture on the website. Book a table now
I typically enjoy Jersey Mike's, but the last time I ordered the Philly cheesesteak, it didn’t resemble the photo on their website at all.
The service was excellent, everyone was friendly, and everything tasted fantastic.
Dishes
Book a table now
Lake Forest
Categories
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Sandwiches
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Fast Food
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Casual
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Cheese
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Steak
Amenities
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Wheelchair Accessible
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Accepts Credit Cards
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American Express
- Table reservation
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Outdoor Seating
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Television
- Reservation
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