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"eating is good, but customer service is pretty bad and they prioritize online orders vs in business. it was wrapped with a line around the door and they helped no one, only online order after online ordering. I'm not saying we're with them in a minute. very frustrating."
Phone: +18012559477
Address: 6985 Park Centre Dr, 84121, Cottonwood Heights, US, United States
City: Cottonwood Heights
Website: https://www.jerseymikes.com/42001/cottonwood-heights-ut
Monday: 10:00 -21:00
Tuesday: 10:00 -21:00
Wednesday: 10:00 -21:00
Thursday: 10:00 -21:00
Friday: 10:00 -21:00
Saturday: 10:00 -21:00
Sunday: 10:00 -21:00
Dishes: 43
Amenities: 11
Categories: 5
Reviews: 1457
I am not sure what has happened, but this place is awful. There were plenty of staff, and only one seemed to even care about the customers. As I waited, i noticed another customer growing very irritated, He waited and waited for his order. Eventually he advised to just refund his money and left. I finally got my Chicken Bacon Ranch which I had been really wanting for a while) and had to take it to go. When I got home, it wasn't even the right sandwich. So It makes me wonder, is JM simply gotten too popular to care. Hmm sort of like Subway. Perhaps if the workers were not goofing off, arguing over who is going to do what, I might have had a better experience. Anyone reading this knows, JM isn...
I ordered from one of the third, but made a mistake not to order tonight enough to feed my 2 neffen that were moved in a chair for my father in the age of 81 years. I called this place and kirria, jeffery, andrew and lucas took responsibility and made the night for my family. I didn't get a last name of the franchise owner, just a first name of russ. russ, this team is a protector! mainly Kirria!P.S russ, you pos needs the possibility to manually pay via the phone to any place to adjust orders in my opionion. formal in the biz for 38yrs I know that the new systems do not need a signature under a specific order $50) if the CVC code is given via the phone. the people of the shady character can...
heckuva sandwich and great service! lucas was great from the get-go; asked me what caught my attention and I ordered the Italian bakes away and added pickles and banana peppers. the olive oil and the vinegar have removed it. everything was freshly made to order and it was delicious. I bought the lunch of the heart standing behind me, and while I had eaten chase, I came by and gave me a free regular subcoupon for my next visit. chase said: “That was nice what you did, and we want to reward people who treat them. as we thank the group of workers for a great experience, asked me what I ate and beat it with a kind of sauce for the next visit roasted. then he offered a cookie for the road. ineffe...
I wanted a sandwich to lunch and this place was not fast from jobsite. busy joint, but I went to cry with the original Italian and I got it away the mike when I got that sandwich, it was on rosmarin. I don't like the rose bread. it was hard and the horn skin at the bottom of the brotes only takes away from the sandwich. next to the broth night was not bad.
eating is good, but customer service is pretty bad and they prioritize online orders vs in business. it was wrapped with a line around the door and they helped no one, only online order after online ordering. I'm not saying we're with them in a minute. very frustrating.
