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"Did the drive through. Was very VERY rushed, unfriendly. Food was bad standard. Basically a bunch of teenagers who don't care running this place. Don't go here. Take a 5 minute drive up to KFC Great Western retail Park, at the very least your order will be right and your food hot. Never to return."
Phone: +441419525176,+441419528321
Address: 59 Livingston Street, G81 2XA, West Dunbartonshire, United Kingdom
City: West Dunbartonshire
Website: https://www.kfc.co.uk/kfc-near-me
Monday: 11:00-15:00 15:00-19:30
Tuesday: 10:30-15:00 15:00-20:45
Wednesday: 10:30-15:00 15:00-20:45
Thursday: 10:30-15:00 15:00-20:45
Friday: 10:30-15:00 15:00-20:45
Saturday: 10:30-15:00 15:00-20:45
Sunday: 10:30-15:00 15:00-19:30
Dishes: 10
Amenities: 6
Categories: 5
Reviews: 1629
I keep thinking it wont be as bad as last time, it cant be, but how wrong I am. waited 12 minutes in the drive thru to be served with only one car in front of me. All in it took 17 minutes from joining the queue to driving away. I ordered a 2 piece variety meal which should have 2 pieces of chicken, a chicken fillet and two wings and chips. no fillet, that was subbed by a tiny wee bit of a chicken thing of some sort.. No napkin, no salt, no hand wipes. I should consider myself lucky I got a straw this time for my drink. Last time I got a 2 piece meal it was about £6.15. Now it is £7.49 ? aye,, I suppose I am the mug for paying
Today, we walked into the restaurant and tried to order using the tablet, but it didn't work and crashed when we tried to pay. We ended up having to order at the counter, which wasn't a big issue, just a bit inconvenient. We ordered two watermelon lime drinks, which were made with very cheap plastic as they leaked in the car on the way back, even though they appeared to be sealed. Additionally, we discovered that fries were missing from our order. It was disappointing to pay for a meal and not receive all the items included.
I am extremely disappointed with this restaurant! I was told to pick up a complimentary party bucket after they messed up my order on Friday. When I went to collect it today, as previously agreed, the staff member denied ever offering this. She blatantly lied to my face, despite knowing she had made the offer. The customer service was disgraceful and I will not be returning to any of their restaurants in the future.
The reviews are accurate - avoid this restaurant and go to the Clydebank KFC instead. The staff here are rude, with a terrible attitude, and the manager doesn't seem to care. If you must eat here, make sure to check your order before leaving the drive-thru. Overall, it was a terrible experience and I won't be returning. I'll stick to Clydebank from now on.
Did the drive through. Was very VERY rushed, unfriendly. Food was bad standard. Basically a bunch of teenagers who don't care running this place. Don't go here. Take a 5 minute drive up to KFC Great Western retail Park, at the very least your order will be right and your food hot. Never to return.
