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"Rude staff, soggy gross chicken. Lavonda had a TERRIBLE attitude bc my extra crispy chicken was never entered correctly and I got wet original mushy chicken. My half gallon tea was over brewed and the lid was never twisted on correctly. Every singleexperience we?ve had with this location has been awful. All around terrible experience."
Phone: +18592619845
Address: 5067 Sandman Dr, Taylor Mill, United States Of America
City: Taylor Mill
Website: https://www.kfc.com
Dishes: 10
Categories: 5
Reviews: 2823
Be aware before ordering. Ala carte prices are not posted. I ordered 6 chicken strips ala carte. I was charge $12 for 6 strips. A 5 pc strip meal is only $9. When i questioned it, i was totally unprepared for the nasty attitude and response from theemployee. I know a lot of customers are not nice, but I was only questioning an obviously egregious charge. The other customerswere also shocked by the charge and the response. Prices should be posted, it is only sound business to do so or at least warncustomers of outrageous differences, so they know. Then to act so nasty about it, very unprofessional.
The employee at the drive-thru made a mistake with our drink order. When we politely informed her of the error, she became aggressive. She snatched the credit card from my husband's hand and tossed it back to him, causing it to fall under our truck. Luckily, a kind customer retrieved it for us. The food was also unappetizing. We have no plans to return to this restaurant in the future.
The last five times I have visited this chicken restaurant, they have been out of chicken three times and once they left off the corn from the famous bowl. This time, they were out of chicken and pot pies, but they had Taco Bell instead. I did not come here for Taco Bell. The employees were rude. It's like a gas station consistently running out of gas.
This restaurant is a disappointment. There are only 3 cars in the parking lot, the automated drive-thru tells you to order whenever but no one comes back to give you a total, and there is no one inside with the lights off. 6 cars, including myself, have driven away since then. It's hard to believe they are asking for $15+ an hour for this service.
Rude staff, soggy gross chicken. Lavonda had a TERRIBLE attitude bc my extra crispy chicken was never entered correctly and I got wet original mushy chicken. My half gallon tea was over brewed and the lid was never twisted on correctly. Every singleexperience we?ve had with this location has been awful. All around terrible experience.
