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"Went through the drive thru… Chicken was cold, biscuit was hard as a rock, no ice in my drink, and I didn’t get all of my change back from the cashier. This should be replaced with a Popeyes and a staff that actually cares."
Phone: (+1)2483631525
Address: 7750 Cooley Lake Rd, 48327, Waterford, US, United States
City: Waterford
Website: https://locations.kfc.com/mi/waterford/7750-cooley-lake-road
Monday: 10:00 -22:00
Tuesday: 10:00 -22:00
Wednesday: 10:00 -22:00
Thursday: 10:00 -22:00
Friday: 10:00 -22:00
Saturday: 10:00 -22:00
Sunday: 10:00 -22:00
Dishes: 6
Amenities: 3
Categories: 5
Reviews: 3150
The food we recieved was disgusting. The biscuits were hard as rocks, look at the pic of a knife sticking out of the biscuit, the green beans looked like they were scraped off something and the corn was hard and looked like it had been mixed with old corn. I did call and they said they would refund the dinner after speaking to a manager and then someone who told me she was the general manager. I asked for a corporate number of which she told me there wasn't one. I had actually already found one just wanted to see what they would say. I will collect on that refund. By the way after trying to eat some of this my wife and myself were very sick the next day with what we believe was good poisonin...
my man went to the bucket deal. he told the cassian that we wanted maic, gravy, coleslaw and mac and cheese. the calender reads the order back and it was right. my man didn't see the quitting. When he came home, I looked in the bag and the cashier charged us for two kartoffels, then beyond that they put our cookies on our bun. I called to complain and they finally answered. the manager was very rude to me. I explained what happened and she said well, we were really busy and I told her it wasn't an apology for the cash.
Usually this place is great, but got home and the three biscuits I ordered were cold and hard as a rock. Inedible. The side of corn....dry, hard, and shriveled. The potato's are cold but somewhat edible, and the pot pie is fine probably because those are pre made and almost impossible to screw up. Staff needs to take pride and stop just making the motions.
The chicken that I got yesterday, was like it used to be several years ago!!! It was Great!!! Can 't account for the disparage in quality between now and previous years. But yesterday, It was 'The Colonel Sanders Original Recipe ' chicken!!! Please keep it up...
Went through the drive thru… Chicken was cold, biscuit was hard as a rock, no ice in my drink, and I didn’t get all of my change back from the cashier. This should be replaced with a Popeyes and a staff that actually cares.
