The staff is incredibly rude and has a terrible attitude. Even the manager, who I expected to be more helpful, was unkind. I've been a regular customer at this restaurant, visiting at least twice a week, but I won't be returning anymore. I've forwarded my complaints to corporate as well. It's disappointing that we pay for such poor customer service. They don't seem to understand that if we stopped buying their food, the restaurant would eventually go out of business. We are the ones who pay your salary, yet we’re treated this way!
Kfc - Table reservation
1699 Union Ave, 38104, Memphis, US, United States Reservation"They really have chicken or slaw not quite sure how they stay open.. but I love the song"
Details
Phone: +19012745347
Address: 1699 Union Ave, 38104, Memphis, US, United States
Reservation, Booking
City: Memphis
Website: https://locations.kfc.com/tn/memphis/1699-union-ave
Opening hours
Monday: 10:30-23:30
Tuesday: 10:30-23:30
Wednesday: 10:30-23:30
Thursday: 10:30-23:30
Friday: 10:30-23:30
Saturday: 10:30-23:30
Sunday: 10:30-23:30
Statistics
Dishes: 10
Categories: 5
Reviews: 3797
Address
Reviews
The staff here has a terrible attitude, which really ruins the experience. Even the manager, while outwardly polite, came off as quite unpleasant. I used to visit this restaurant at least twice a week, but I've decided not to return. I've already submitted my complaints to corporate. It's unfortunate to spend money on such poor customer service; they don't seem to understand that if customers stopped ordering, this place would go out of business. We are the ones who effectively pay their salaries, yet they treat us like this!
I ordered two sandwiches but only got one. They also tend to shortchange you on the fries. Why spend $6 for a large fry when they give you a medium box that's only half full?
I ordered a breast/wing combo, I was told, it would be a 16 minute wait, it was a 40 minute wait. I had to go inside the restaurant 2 times to check on the order !!!! Book a table now
Not so friendly staff...sounded rude. Food wasy oily, tatsed like junk food. Lost interest on KFC after eating here. No dine in facility.
Terrible. Long line outside so we went inside for them to scream they were not taking orders after we waited about 10 minutes.
I ordered an 8-piece bucket and was disappointed to discover that it had 7 dry drumsticks and only 1 thigh, all for $25.
They really need to hire additional cooks because the chicken is overcooked and ends up dry as firewood. Book a table now
I dined there and unfortunately, it made me unwell. All I wanted was some chicken tenders.
They really have chicken or slaw not quite sure how they stay open.. but I love the song
Dishes
Book a table now
Memphis
Categories
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Chicken Wings
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Fast Food
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Catering
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American
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Chicken
Amenities
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Accepts Credit Cards
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Television
- Reservation
Church's Texas Chicken
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Reservation, Delivery Services, Chicken Wings, Smokehouse, Fast Food, Chicken
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Reservation, Delivery Services, Chicken Wings, Fast Food, Cocktail, Seafood
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Curfew
164 Union Ave, Memphis, United States Of America, 38103
Reservation, Bar-lounge, American, Pizza, Full, Wine
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The Lookout At The Pyramid
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Reservation, Vegetarian, Sandwiches, American, Burgers, Fish
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Top's Bar-B-Q.
1286 Union Ave Memphis, TN 38104-3414, United States
Reservation, Sandwiches, American, Delivery, Catering, Bbq
"Good was hot good service was ok just because the lobby was not clean food: 4/5"