This has been the worst KFC experience I've ever had. The staff was unprofessional and not attentive at all. One employee kept walking between the dining area and the kitchen, grabbing boxes for customer orders without washing her hands. At first, I didn't even realize she worked there. There were no customers in front of me, and I had preordered online, yet I still had to wait over 20 minutes just for some chicken wings. I've tried ordering delivery from this location a few times, and the food has consistently been subpar. I've also had items missing from my orders. However, visiting in person made me realize that this place is not worth it. I do not recommend it.
Kfc - Table reservation
199 Airport Blvd, South San Francisco, CA 94080, United States Reservation"The food is delightful, but the service could use some improvement."
Details
Phone: +16505895472
Address: 199 Airport Blvd, South San Francisco, CA 94080, United States
Reservation, Booking
City: South San Francisco
Opening hours
Unfortunately, the opening hours are not available at the moment.Statistics
Dishes: 10
Categories: 5
Reviews: 2980
Address
Reviews
i'm done coming here for dinner. Not having a manger or somebody who cares about the customers there at night really shows. The quality of service and food is inconsistent at best. Especially on the KFC side. I spent $80 on dinner and asked very nicely for no thighs. When I got home and opened the bucket, over half of the pieces were thighs. Come on Airport SSF KFC, do better. Train your people and pay more so you can hire more managers. I'm sick of this location...i'm never coming back and will let everyone i know not to go there.I wouldn't come back even if it was Free 99
I had a disappointing experience at this restaurant. The customer service was terrible, with the staff delivering orders in an unkind manner. I had to ask for sauces and even napkins. I've visited multiple times, and the service is consistently poor. Additionally, the bathrooms were very dirty.
The driver did not deliver the complete order. When I called him, he said he didn’t speak English and hung up. I contacted KFC, but they said it wasn’t their problem since the order had been handed to the driver. They also couldn’t tell me which company the driver worked for. Book a table now
I received my order, but the taco burrito was missing. Also, my happy hour drink ended up costing $3.98 instead of the anticipated $1.00. I was charged a total of $30, but I only received a refund of $17.00.
This is one of the cleanest Taco Bell KFC locations I’ve seen in the U.S. The staff is exceptionally friendly and courteous!
The restaurant is very clean, but the customer service, especially from the person taking our order, was disappointing.
Pretty ?Parking: Numerous spotsKid-friendliness: High chairs and kid mealsWheelchair accessibility: Can enter easily Book a table now
I had a poor experience with the customer service, but the food was good, especially the spicy chicken burger.
The food is delightful, but the service could use some improvement.
Dishes
Book a table now
South San Francisco
Categories
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Fast Food
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American
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Chicken
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Catering
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Lunch
Amenities
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Wheelchair Accessible Entrance
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Wheelchair Accessible Seating
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Accepts Credit Cards
- Table reservation
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Credit Card Payments
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Online Preordering
- Reservation
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