There was an issue with the following: • The floor in front to the refrigerator was sticky and there a white bread bag tag underneath the table along with black and brown debris on the carpet around the bed. I requested that the floor be mopped and carpet vacuumed. I came back later and the items on the carpet was still there. • The floor around the refrigerator had debris and was not swept and had dark pebbles that looked like mice dropping. A glue trap was visible next to the refrigerator. My aunt worked in rat control many years ago and stated they resembled rat droppings. • Two caterpillars were crawling around. One went under the refrigerator and the next day we killed a larger one. • T...
Jessica, Robert, Erica, and Heizell were incredibly friendly and welcoming. The check-in process was quick and hassle-free. The restaurant was very clean and comfortable. It was easy to access, and getting in and out was a breeze. There was plenty of parking available, along with all the necessary amenities.
The bed and pillows were incredibly comfortable. During our stay, the ice machine was out of order, which was a bit inconvenient. Additionally, the pool was closed for renovations. I'm hopeful that everything will be up and running during our next visit.
The housekeeping was little unsatisfied and show was less pressure so seems to me take forever shower. The room was very spacious, bed was also firm which I loved. And also breakfast bar was surprisingly ordered and tasty. I love them also. Thank you.
Book a table now
The hotel itself is an older earlier HI Express and it shows. It’s due for an upgrade but stayed in much worse. The staff is very friendly. Pool was closed. Bed was comfy. I would stay here again but it will need overhaul in the next couple years.
We were very disappointed that the advertised indoor pool was empty. That was a real let down. My family was looking forward to sitting and enjoying it. Other than that our 3 night stay was good. Why do I have to have 200 characters
Everything was clean and I didn't have to call for anything missing . Everyone was friendly and willing to assist me and my family. I will definitely recommend and stay there again when I'm in the Rochester area.
I stayed for three nights. It was my nephew's wedding. Great location, nice staff, good breakfast. Daily house keeping is having some problems. I guess they are running low on staff. But other than that is okay.
Book a table now
The seafood here is fantastic, and the fish fry is absolutely delicious. One dish I can't recommend enough is the whiting fry dinner combo—it's a must-try! There's really no need to say anything else.
Great food and I love Kim she so nice
