The customer service at this restaurant is terrible. I placed an online order and went to pick it up, but the staff informed me that they had run out of my order without notifying me beforehand. This was frustrating, especially considering the location was 20 minutes away from my home. To make matters worse, the staff member who attended me seemed clueless about the order, even though he had printed it in front of me. When I requested a refund, he said he couldn't issue it because he didn't know how to refund an online order and that I would have to wait for a manager to do it the next day. Additionally, when I arrived, there was no one at the counter, so I had to wait for someone to assist...
I have visited this establishment three times on my way home from work and have been very disappointed each time. The first time, the donuts were good but poorly packaged and ended up getting squished in the bag. During my second visit a few weeks ago, I asked for the pumpkin coffee that was being advertised, only to be told that they didn't have it yet. I settled for a pumpkin donut, which also arrived in a squished condition. This morning, I decided to give the pumpkin coffee another try, but once again, they claimed to not have it available. When I inquired about when it would be available, the employee seemed unsure. Overall, my experiences at this place have been quite disappointing.
I placed an online order and was informed it was not available when I arrived, after waiting in line for over 10 minutes. I requested some complimentary donuts for the inconvenience and wait, as well as a refund, but both requests were denied. The staff did not offer any compensation for the inconvenience and said they could not process my refund because they were busy. Fortunately, a kind man working there was able to process the refund for me. Krispy Kreme should improve their communication with their locations to avoid customers ordering items that are not available.
Extremely clean facility that clearly takes pride in sanitation and presentation. I was a little disappointed with some of the more adventurous flavors (sea salt caramel and cheesecake) being that the one was actually salty- not in a good way- with very little filling in either, and too-dry consistency. I?ll go back to my old favorites next time (raspberry and Boston crème). Still, attentive staff and pristine shop environment make this a pleasing donut-enthusiast experience.
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Extremely clean facility that clearly takes pride in sanitation and presentation. I was a little disappointed with some of the more adventurous flavors (sea salt caramel and cheesecake) being that the one was actually salty- not in a good way- with verylittle filling in either, and too-dry consistency. I?ll go back to my old favorites next time (raspberry and Boston crème).Still, attentive staff and pristine shop environment make this a pleasing donut-enthusiast experience.
Great glazed donuts. The staff very friendly and professional.UpdateThe donuts are still fantastic. I think they surpass dunkin, which has been my favorite since the 60s. That being said dunkin coffee is still the best. Stop by for great donuts, get a hat and pick up some donuts for your doggy.
Obviously went during St. Patrick's day sale of donuts. Traveled a little far for these, it was worth it 100%! If you love delicious doughnuts then this place is for you!
Really fresh donuts. The place was very clean. The bathrooms were out of order. There is a drive thru. There is plenty of parking.
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I love Krispy Kreme and this one is the real deal. Just make sure to come early if you want the donuts off the conveyer belt.
My kids loves Krispy cream. Always fresh doughnuts and good service.
Original Glazed Iced Coffee With Milk
Frozen Caramel Mocha Specialty Latte
Caramel Mocha Iced Coffee With Milk
Iced Caramel Mocha Specialty Latte
Flavors Of Fall Specialty Dozen
Frozen Vanilla Specialty Latte
Vanilla Iced Coffee With Milk
Caramel Iced Coffee With Milk
Frozen Original Glazed Latte
Frozen Mocha Specialty Latte
