I made a reservation four days ago for the 17th birthday of my daughter. open table confirmed yesterday the reservation with me. when the five of us arrived at the restaurant and let the hostesses know that we had a reservation, the two people were surprised at the Hostess station and said that the restaurant had not planned dinner for the evening. the restaurant hosted a private party. we said that our choice was to sit on the bar or find another restaurant for her birthday dinner. It was surprising that the host (possible manager) was hardly apologetic. we were offered a trite “Sorry, we forget to turn off more openly, there is nothing we can do, human mistakes.” I didn't want to beautify...
