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"Been here when not busy and food is good. Made a reservation and they made us wait 20 mins for a table. No food after one hour. The staff were also fed up and did not care."
Phone: +33479090540
Address: Dou du Praz | Plagne Villages, 73210 Macot-la-Plagne, Aime, France, La Plagne Tarentaise
City: La Plagne Tarentaise
Website: http://www.ledoudupraz.com
Monday: 09:00-18:00
Tuesday: 09:00-18:00
Wednesday: 09:00-00:00
Thursday: 09:00-00:00
Friday: 09:00-00:00
Saturday: 09:00-18:00
Sunday: 09:00-18:00
Dishes: 2
Amenities: 17
Categories: 5
Reviews: 412
We’ve been coming to La Plagne for 7 years and finally they have altered the button lift from the Bergerie so that you can visit Le Dou du Praz on Ski’s. Not worth the effort. We arrived at the end of lunch, sat at a table and waited, and waited. We popped inside to see if it was order taken inside, and were told someone would be over to our table. We waited, and waited… there were plenty of staff, serving French people, but not English. Finally after 25 mins we got served, we only waited that long because the kids were happy in the snow. Finished our first drink and waited… and waited, got the attention of waitress, she went inside and then served some other tables. In the end we walked out...
A great position, with glorious sunshine, let down badly by appallingly rude service. My French is good enough to be occasionally mistaken for French after a short exchange we were ignored when we asked in French, if we could take a particular table. Our order for a carafe of water was ignored (eventually I took one from a vacated neighbouring table). When we asked for a refill we were ignored. We were ignored twice when we asked for the bill and ignored again when we complained about the service. They weren’t that busy. The French table next door had similarly bad service and complained to the manager. We live in station and would otherwise eat here 15 times or so a season. That’s the last...
Im glad we didn’t listen to the reviews about bad service, perhaps those were a long time ago. We went there twice, once for lunch, and one for dinner. Both times service was amazing, and specially the dinner staff, who went above and beyond to make it a special night. There aren’t many options in La Plagne that offer other food besides Savoyarde (cheese), burgers, pizza, etc. But this is one of those places and food was great. Would definitely recommend both the lunch and the dinner experience (for dinner they pick you up in a snow piste basket which is a great added bonus as it’s so much fun)
This is terrible for service- I can’t comment on the food as ours hadn’t come after an hour. We paid for our drinks and left. I was told ‘paper got lost’. Problem with that is that is was all electronic!!! Is it between are English? All the French got served. Strongly advise to avoid it
Been here when not busy and food is good. Made a reservation and they made us wait 20 mins for a table. No food after one hour. The staff were also fed up and did not care.
