The orange chicken was out of stock, and both the customer in front of me and the one behind me were also waiting for it. When the orange chicken finally arrived, the manager served the customer in front of me first and then decided to help the customer who came in after me, ignoring my presence despite me being next in line. I mentioned that I was next, but he told me to wait while he assisted the other customer. This is not how good customer service should function.
Leeann Chin Inc - Table reservation
7767 Main St, 55369, Maple Grove, United States Reservation"I ordered from this location through Uber Eats, but unfortunately, it didn't taste as good as the other LeAnn Chin locations I've tried."
Details
Phone: +17634202116
Address: 7767 Main St, 55369, Maple Grove, United States
Reservation, Booking
City: Maple Grove
Website: https://www.leeannchin.com
Opening hours
Unfortunately, the opening hours are not available at the moment.Statistics
Dishes: 10
Categories: 5
Reviews: 2447
Address
Reviews
When I got there, they were out of orange chicken, and both the customer in front of me and the one behind me were also waiting for it. When the orange chicken was finally ready, the manager served the person in front of me first, then went on to the one behind me while I was still waiting for my meal. I mentioned that I was next in line, but he just told me to hold on and continued to help the other customer. This was not a great display of customer service.
The food here is absolutely delicious! I've been to this restaurant several times for their Chinese dishes, and I'm really impressed with their rewards program—it’s such a great bonus! The staff are friendly and very polite. I'm excited that the dining area is now open, letting me enjoy my meals in a wonderful atmosphere. It’s always clean and well-kept. Watching TV while savoring my Chinese food is a big plus! Keep up the fantastic work at Leeann Chin!
I usually enjoy Leeann Chin's, but I was quite disappointed with my order today. The children's lemon chicken arrived without any sauce, which made it dry and left some blackened areas on the crust. The potstickers were soggy and seemed to be spoiled. Even when the sauces were finally brought out, I still had to add something extra to make my meal enjoyable. On a positive note, the fried rice was the highlight of the meal. Book a table now
I placed a curbside pickup order and called to inform them I had arrived. The employee who answered sounded robotic, almost like an automated system. When they asked for the name of the "victim," I was shocked and responded, "Excuse me?" After that, they finally spoke normally. This behavior was very unprofessional and rude. I believe the person's name was Daniel. I will not be returning.
The service at this restaurant was disappointing. The staff seemed to assume I wanted fried rice and pot stickers, which I did not. When I tried to clarify my order, the employee only grunted in response. Later, when I called to speak with the manager, I was told that the manager is rarely on-site.
The service was disappointing. The staff assumed I wanted fried rice and potstickers without me ordering them. When I tried to clarify my order, the employee was unhelpful and responded with a grunt. I also attempted to speak with the manager, but they were never available.
I ordered my food 45 minutes ago and have been waiting in the pickup area for 30 minutes. Nobody has come to ask why I'm here. This place really needs improvement; it's totally unacceptable. Book a table now
The food was tasty, but the staff were unaccommodating and the portions were extremely small. Paying $12 for only two pieces of chicken is unreasonable!
I ordered from this location through Uber Eats, but unfortunately, it didn't taste as good as the other LeAnn Chin locations I've tried.
Dishes
Book a table now
Categories
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Fast Food
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Asiatic
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Seafood
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Chinese
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Sushi
Amenities
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Wheelchair Accessible Entrance
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Wheelchair Accessible Seating
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Good For Groups
- Table reservation
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Curbside Pickup
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Mask Required
- Reservation
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