During my visit, I faced several unfortunate situations that could have been easily resolved with a bit of professionalism and basic courtesy. Firstly, the employees seemed uninterested and disengaged from their customers, as if they were simply going through the motions without any genuine care for the patrons.
When I went to the counter to place my order, the staff member not only failed to respond effectively but also appeared visibly annoyed by my simple questions about the menu. Their dismissive attitude made me feel unwelcome and unvalued as a customer. It’s crucial for any business, particularly in the service industry, to treat customers with respect and attention, which was unfortu...
The awful young man that you had working there for you on Thursday was rude! Mean, sarcastic, unprofessional as can be. I understand from his clear anger towards me and my husband that he was the only one working at the time.. but it did not give him permission to treat us rude on the phone while we ordered (we over looked) then again when we came to pick up our order... order was not done, we asked if we could help and he replied YEAH! Get the hell out of here! I then cancelled our order at which time he took the order ticket down and said GET Out of here?We drive a long way in town!Not acceptableSchuellers
This place has serious meaning to me. Not only is the pizza and service legendary and amazing, but it is a family legacy as well. My grandmother Grace worked there as a server for many years in the 70s and 80s, and many family reunions have been enjoyed helmed by my father in law, as it was his mother who worked there.Grandma Grace passed away in 2010, and my father in law John passed away in 2021 during the pandemic. I consider it also a family member. I read that they are closed until further notice. I really hope that isn’t a permanent thing!
I deliver with doordash and I came here to pick up an order. They were not finished with the order yet so I had to wait for it. I figured I would use the restroom while I waited and the woman told me I couldn't use the restroom because they don't provide public bathrooms... I was disgusted. I am picking up an order for a paying customer and you guys are behind so I have to wait and can't use your restroom when I deliver for your establisbment? That makes no sense. I will not suggest this place to anyone so very rude ?
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I was trying to order food, and they had nothing available, they got a phone call and because i was trying to make order for my kid at home the guy said i was taking to long, started calling me names, cussing at me in front of my special needs child and threatening my husband. There is some rotten people in this world when you have to be that rude for no reason. I will be putting this on all social media and not stop till he is fired.
I love Hearthside . I hope they open up again . This is the second pizza place that closed on me. It took a long time for me to find pizza that my whole family loves . The flavor is great and the crust is perfect not hard and crisp . I'm sad to hear about it closing I'm a good customer of theirs so I hope they reopen .
This is definitely the best pizza I've had in over 20 years living in Minneapolis. It's the perfect snack to grab during rush hour! Thanks a lot! Just a heads up, DoorDash won't give you the same experience, so make sure to grab your purse and go get some!
This was our first time ordering from here. We ordered a barbecue chicken pizza and we were very disappointed. The only barbecue sauce was a small drizzle on top and the flavor was very blah.
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Since I was a little girl, Heartside pizza has always been a wonderful restaurant. The food is very delicious ?
The teriyaki wings were incredible! You know it was made with love.
PeachieS Famous Red Sauce Gallon
Mostaccioli, Spaghetti Or Ravioli
PeachieS Famous Red Sauce Quart
PeachieS Famous Red Sauce Pint
