When my order arrived, my quarter pounder was undercooked and slimy. As a pregnant woman, I definitely can’t eat that, and I wouldn’t have even if I weren’t pregnant. I returned to the register, showed them the raw burger, and asked for a replacement. I wasn’t asking for a refund; I just wanted something to eat since I was hungry. They made me a new sandwich, but when I opened the box, everything about it was wrong.
At that point, I was fed up and annoyed. First, they added incorrect items to my receipt, then gave me a raw sandwich, and finally, they messed up the replacement. I went back to the counter and asked for a refund so I could find somewhere else to have dinner. Throughout the ord...
Last time I was there I asked for extra ketchup with my order and the worker proceeded to give me 3 packs of ketchup. Guess extra ketchup is 1 pack per large fry. This time I went in to order and there was nobody else in there so 6 employees standing around yet somehow forgot my nuggets in the order. So now it's fathers day and my kids have there food trying to share with me and I the father don't have my food. This place has gone downhill in the past few months. Is it under new management? I like how there solution is oh just come back and either eat by yourself or let everybody's else food get cold.
Incompetent! That sums it all up pretty well! There the worst place in Illinois that I have been too. They don't care about the job or you ! I promise you will be disappointed I was in the drive for 35 min last time the kids begged me to go and they still screwed me on the order and wasted my time! And blatantly don't care . Never been so upset in a drive thru then this horribly managed nightmare of a store . Just shows the work ethic of there staff. Dont bother if your in a hurry or want fast competent service!
This place has really declined. I ordered two McDoubles and received them with just the buns—nothing else was on them. When I brought them back, they returned with everything piled on. I decided to give them another shot and waited half an hour for the corrected order to come out. In total, I spent two hours here due to them messing up my order twice.
Book a table now
I ordered two McDoubles, but they only came with cheese and a bun. The second time, they finally brought out my order, but it had everything on it when I had specifically asked for just ketchup. Goodness, they really need to get organized here. It took 40 minutes to finally receive my food.
Marcus is the upmost nicest person in the whole crew. He's always so sweet and welcoming and helps me get my coffee just right. Whenever I'm having a bad day he genuinely makes it better.
Waiting 20 min for my mcflurry only for the car next to me who I was there before got 3 mcflurrys while I still didn't have mine. If I wanted to see clowns I'd of went to the circus.
Grandma's Flurry was delicious, but way, way too expensive for the size portion you receive.
Book a table now
Quarter pound cheeseburgers are delicious, service is very good, and the price is right!
I had the new chicken sandwich and it was delicious. All it needed was some pickles.
Iced French Vanilla Coffee
4 Piece Chicken Mcnugget Happy Meal
6Pc Chicken Mcnuggets Happy Meal
Iced Sugar Free Vanilla Coffee
Sugarfree Vanilla Cappuccino
Classic Cheeseburger Pack
