Request table reservation
You will maybe be redirected
"Change much from great to terrible. I'm not going to visit this place anymore. Was screamed during the order. And when I got my food, they looked like they made terrible stuff."
Phone: +12626919706,+12625425000
Address: 621 Ryan St, 53072, Pewaukee, United States
Reservation, Booking
City: Pewaukee
Monday: 06:00 -23:00
Tuesday: 06:00 -23:00
Wednesday: 06:00 -23:00
Thursday: 06:00 -23:00
Friday: 06:00 -23:00
Saturday: 06:00 -23:00
Sunday: 06:00 -23:00
Dishes: 3
Categories: 5
Reviews: 4383
Something is wrong with my order every time I come here, but today took the cake. My boyfriend and I joke like many people in the area about how terrible this location is as far as order quality, accuracy and customer service but I had never needed to write a review until today. We had stopped in the drive thru before he dropped me off at my apartment, and we were hoping that with new staff, and remodel that things would go well this time. We were wrong. We ordered a 2 cheeseburger meal, a sausage egg and cheese muffin and a sausage burrito. Service was quick, tried the fries as we were pulling away and they were old but with this location, whatever. About a minute after dropping me off, he...
I was quite disappointed with my visit to this restaurant. The staff seemed incredibly lazy – it was a Sunday afternoon around 2 PM, and there were no other customers. Most of the tables were dirty, and we only managed to find one that was clean. There were no tent numbers at the kiosk, which suggests they don’t want to bother bringing your food to you. Additionally, the wastebasket in the women’s restroom was overflowing with used products and had a terrible smell. I wish I had checked the reviews before stopping here, as it seems others share my sentiments. I’ll give it one star for a really good fish sandwich, but otherwise, this place really fell short.
I stop here a couple times a week. It used to be fine but the past couple months it's been terrible service. Today I finally decided to leave a review after sitting in drive thru for 5+ minutes with no communication. I decided to leave only to noticethere were no cars in front of me. The drive thru attendant was sitting at the window, headset on, and back turned. Seemed to beignoring customers on purpose. The other two McDonald's in the area have zero issues like this.
The automated kiosk wouldn't accept my card, so I canceled my order and placed an order for breakfast instead. After 15 minutes, my food still hadn't arrived. I eventually got up and went back to the counter, and it was clear they had forgotten my order. By the time I received my food, I was already running late for work. I won't be returning. Book a table now
Went through the ride thru was yelled by the guy who took orders, ordered a happy meal for my son, they served me a diet coke (ordered a reg) and only a toy apple in his happy meal. Bring me an extra setting if you ask me for my food. Just reason I didn't stink is because the manager was super nice about it and explained they had new people.
Our meals were freshly prepared, with the chicken nuggets and fries served hot and crispy, perfectly seasoned with just the right amount of salt. Despite being short-staffed, they were able to fulfill our order promptly, and we couldn’t be happier with our lunch. Sam was very friendly, polite, and efficient in his service.
I ordered from here three times in the last two months, and each time the food has been stale. The fries taste like they've been sitting out for five hours before being reheated. The same goes for the other items I've tried. It seems like all they do is prepare food, yet they can't even manage to do that properly.
My food was cold again from this location. Obviously not following there protocols as it continues to happen. Poor customer service with no apologies or having to wait through the drive through line again because the lobby is closed. Poor management.This used to be a great location but I will not be returning. Book a table now
A few weeks ago, I dined with a friend and was welcomed by a very friendly staff member. Although there was a mix-up with my order, I understand how hectic things can get at a busy restaurant like McDonald's. However, the service manager made sure that all the customers were well taken care of.
Change much from great to terrible. I'm not going to visit this place anymore. Was screamed during the order. And when I got my food, they looked like they made terrible stuff.
