McDonald's - Table reservation

71325 Highway 1077, 70433 Covington, United States Reservation
2.9 /5
5479 Reviews

"The customer service was very poor. Food: 2/5 Service: 1/5 Atmosphere: 1/5"

Details

Phone: +19858932561

Address: 71325 Highway 1077, 70433 Covington, United States

Reservation, Booking

City: Covington

Website: https://www.mcdonalds.com/us/en-us/restaurant-locator.html?cid=RF:Yelp:::RODBOGONov

Opening hours

Monday: 05:00-23:00

Tuesday: 05:00-23:00

Wednesday: 05:00-23:00

Thursday: 05:00-23:00

Friday: 05:00-23:00

Saturday: 05:00-23:00

Sunday: 05:00-23:00

Statistics

Dishes: 10

Categories: 5

Reviews: 5479


Address

Show Map

Reviews

Bobbie

1/5

I waited at the counter for 10 minutes while all the employees just stood around looking at us. Finally, the manager told us that there was no one available to operate the cash register and that we had to use the kiosk instead. When I turned to the kiosk, I found that one of the screens was broken! I can’t wait for AI and machines to take over their jobs since they seem too lazy to do them! It will be amusing to see them protest or give interviews on TV about how unfair it is. Overall, the service was terrible. Rating: 1 star.

Robert

1/5

I confronted her, saying, "Excuse me, I asked you nicely why you snatched the cup." Her response was dismissive, and she simply waved her hand at me, saying "boy, whatever." To make matters worse, two other employees laughed at the situation as if it were a joke. It's frustrating, especially considering how much money I spend there—last year alone, I spent over $6,000 at this location and a few others. It's disappointing that one bad employee, especially a manager, can show such disregard and disrespect for customers.

Jon

3/5

The drive-thru had only a minimal wait on March 15 around 6:30 PM. I would have given this a full five-star rating, but the woman handling the payments lacked any personality. She didn’t greet me or say a single word. She took my card, handed it back, and her expression made it seem like my presence was more of an inconvenience than anything else.

Lyndsey

4/5

Service: Take out Meal type: Dinner Price per person: $10–20 Food: 3 Service: 4 Atmosphere: 3 Recommended dishes: Hamburger, Cheeseburger, Happy Meal Parking space Plenty of parking Parking options Free parking lot Book a table now

Monica

4/5

Super friendly staff! But...the Coffee machine was not working after we placed a mobile order ? This is a problem at most McDonald's Restaurants. Extremely frustrating!

Vanessa

5/5

This McDonald's has done a complete overhaul of not only their decor but their employees are amazing and greet you with a small and actually communicate with you!

John

5/5

Service: Take out Meal type: Breakfast Price per person: $10–20 Food: 4 Service: 5 Atmosphere: 5 Recommended dishes: Mcmuffin

Vickie

2/5

Ordered online, had to wait for order to be completed. Food was cold and soggy and order was incomplete and incorrect. Book a table now

Amy

3/5

Often missing items from order and their sweet tea leaves a lot to be desired...more like brown


Dishes

Iced French Vanilla Coffee
Iced French Vanilla Coffee

Hot Fudge Sundae
Hot Fudge Sundae

Iced Sugar Free Vanilla Coffee
Iced Sugar Free Vanilla Coffee

Sausage Egg Mcmuffin Meal
Sausage Egg Mcmuffin Meal

Sausage Egg Biscuit Meal
Sausage Egg Biscuit Meal

Oreo Shamrock Mcflurry
Oreo Shamrock Mcflurry

Hotcakes And Sausage
Hotcakes And Sausage

Sausage Egg Mcmuffin
Sausage Egg Mcmuffin

Strawberry Crème Pie
Strawberry Crème Pie

Egg Mcmuffin Meal
Egg Mcmuffin Meal