I am having a very difficult time writing this review, and I sincerely hope that it is not in vain. I do NOT like complaining, I usually just forget the bad stuff at a restaurant so that I do not have get upset, especially in the morning when the day is just starting, or I am just starting, but truly I realize that the trouble I am having at this specific location, Hwy 25 in Covington, is not because of the food, or the atmosphere, nor even all of the employees. It's one young lady that must have a learning disability, or I don't know and would prefer to keep speculations to myself, because I do not know anything about her, nor anything about her life. Please, please understand, this is not...
The lobby is mostly clean, maybe a few crumbs on the floor. The bathroom garbage cans stay full of trash. The toilets are dirty. The same dirt and two fake eyelashes are still sitting on the sink counter where they were last week when i visited #4) location. The kitchen is clean. And the customer service here is excellent! The manager at this location can do so much better ???? the ladies’ bathroom. There are 3 shifts in a day from 5am to 11pm, 7 days a week. One worker in one shift can perform this task of cleanliness. Results over excuses. Parking: Parking located in front and on side of McDonald’s near drive thru.
They need to close every McDonald's in Louisiana down until they can find ppl that can actually make a proper hamburger!!! It's sad that you have to open the wrapper, stack your burger, and then wipe the sauce off the wrapper onto the burger, and that's after you sit at the window trying to get the order right !!! Y'all in last place anyway just close them down!!!
Food was good, I was disappointed because it was the second time I tried to use their app and after taking the time to put our order together for anticipated discounts message came back cannot use app at this time. If they would have given a reason I would have added a star but I can't rely on the service working when I need it.
Book a table now
The franchisee of this location scams their customers by charging upcharges for drinks that come with meals. An orange juice is not an upcharge for a breakfast meal. Avoid this location at all costs!
Parking: Conveniently located right at the front.
Wheelchair accessibility: Yes, it’s easy to park and access the entrance.
The food is decent, especially when you're in a rush. Their chicken nuggets are definitely the standout item on the menu.
Order is never correct and they always take for ever . We will not be back to this
Book a table now
Overall, it was pretty good for what it is. A fast food place, ya know.
Be prepared to wait at least 30 minutes for a cheeseburger.
