The lady at the drive thru is so rude. Just went through the drive thru and she refused to move the machine out further so I could pay cause I couldn't reach. Other employees that work the drive thru can move it so why can't she. She then proceed to cop an attitude when I asked her to take my cars to scan it because I couldn't reach. She grabbed it from me and wasn't nice at all. I then asked for a small cup of ice and she said she couldn't because she needed it for the customers behind me and if I wanted ice I should have asked for it at the speaker. Since when do customers have to ask for ice at the speaker? Are you charging for ice now? She then said I would have to get back in line to as...
McDonald's - Table reservation
6800 Santa Rita Rd, 94588, Pleasanton, United States Reservation"They gave me the old fries instead of making new ones"
Details
Phone: +19254631955
Address: 6800 Santa Rita Rd, 94588, Pleasanton, United States
Reservation, Booking
City: Pleasanton
Website: http://www.mcdonalds.com
Opening hours
Monday: 00:00 -23:59
Tuesday: 00:00 -23:59
Wednesday: 00:00 -23:59
Thursday: 00:00 -23:59
Friday: 00:00 -23:59
Saturday: 00:00 -23:59
Sunday: 00:00 -23:59
Statistics
Dishes: 10
Categories: 5
Reviews: 12224
Address
Reviews
The service at this restaurant was excellent. All of the staff were friendly and accommodating. I visited before going cherry picking with my children and left feeling full and happy. We used a kiosk to place our order and then made a payment at the register, which was quick and easy. We sat at a booth and noticed that the area was clean and tidy. It was a bit disappointing that the ketchup dispenser wasn't working because my son was excited to see it in action. The bathroom was also clean.
This McDonald's location consistently makes mistakes and serves the wrong orders. The biscuits are usually stale no matter what time of day you order them. The service is inefficient, requiring customers to wait a long time for their food after pulling around. It is the worst McDonald's I have ever been to. However, the young man who delivers the food to customers waiting is very kind. The restaurant does not offer any compensation for their errors. Overall, a terrible experience.
The wait times at this restaurant were unacceptable. Despite being told I couldn't order breakfast due to my arrival time, I then ordered lunch only to be informed that the food wasn't ready to be served yet. Why not allow me to order breakfast if lunch wasn't ready? The service was terrible and I would rate it a 0 if possible. Book a table now
I have no idea how this place is still running. All the reviews are right . I said I want an item and he says ok and it's right on the screen but then I get the completely other thing. Corporate is supporting this thing.
Been to this McDonald's a few times now and I think it's great! Got exactly what I asked for while using the app. And most importantly they never forget the sauce :
Very disappointed again. Lady taking my order today very rude. Messed up my whole order as well. felt like it was on purpose. Never a good experience here.
They eggs looked so gross and the sausage was hardly cooked through. Book a table now
Nuggets were undercooked. Fries were cold. Forgot one of the pies.
They gave me the old fries instead of making new ones
Dishes
Book a table now
Pleasanton
Categories
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Delivery Services
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North American
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Fast Food
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Breakfast
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American
Amenities
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Wheelchair Accessible Entrance
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Wheelchair Accessible Seating
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Gender-neutral Restroom
- Table reservation
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Accepts Credit Cards
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Credit Card Payments
- Reservation
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