Although I 'm typically reluctant to leave negative reviews, the decline in service at this McDonald 's compels me to share my experience. Residing just around the corner, my family has been frequenting this establishment weekly for nearly five years. Regrettably, the quality and efficiency have noticeably deteriorated over time.Each visit feels like a step back in terms of service and value. The once swift drive-thru experience now raises doubts about the term 'fast food. ' It 's neither fast nor economical, leaving one to ponder alternatives for better value and service.Staff turnover appears to be a recurring issue, reflected in the lack of customer-centricity among some employees. Unders...
Mcdonald's - Table reservation
Patterson Avenue, Richmond, 23221, United States Of America Reservation"Love the Mid-century Modern!!!Just too bright inside for a headache."
Details
Phone: +18047403094
Address: Patterson Avenue, Richmond, 23221, United States Of America
Reservation, Booking
City: Richm
Website: https://www.mcdonalds.com/us/en-us/location/VA/RICHMOND/11280-PATTERSON-AVE/3408.html
Opening hours
Unfortunately, the opening hours are not available at the moment.Statistics
Dishes: 2
Categories: 5
Reviews: 192
Address
Reviews
I recently had a rather disappointing experience with McDonald’s, where the service and food quality did not meet my expectations. Despite the convenience of placing my order online, I found myself waiting an additional 10 minutes inside the restaurant for my meal. This unexpected delay was only the beginning of my dissatisfaction.Upon receiving my order, I immediately noticed that my burger was undercooked, which led to an unpleasant reaction from me. To add to my disappointment, the fries, although appearing overcooked, were surprisingly still frozen inside. It’s uncommon and unacceptable to receive food in such a condition from a well-known establishment like McDonald’s.I am unsure whethe...
Placed mobile order at 11:45p and got there 11:50pm. App said closed at midnight so I pulled up and they processed my order. I was at the window and before anyone even said anything to me I heard someone yell that “someone’s gotta tell her she ain’t getting her fries”. Manager VERY rudely tells me that they shut machines down 11:30 and can’t give me my food or a refund and to come back another day. Very inconvenienced and had to process a dispute with my bank. Horrible manager and staff. Why shut machines and register down 30 min early when you can still order on the app. DO NOT come here.
This place has steadily gone down hill. Multiple times in the past two months I’ve had to leave without food or money because I’ve waited so long that I’ve become late and can’t take the time to go get a refund. Today I went in after waiting for 15 minutes and asked for a refund. The person at the counter straight up ignored me. Avoid this place if you don’t want to be robbed. Book a table now
I mobile ordered and it still took more than 10 minutes for them to give me my food. During the greater than 10 minutes that I stood there, the staff were consistently ignoring people at the counter to force them to use the kiosks instead of waiting on the customers.
Told customers to pull forward and wait over 30 minutes on a Saturday at 12:00…clearly lacking from management down, wouldn’t waste your time.
When pat is working it's great other than that I would not eat there terrible but point on when pats
Got somebody else’s order in my bag, stickers clearly didn’t match, drugs are bad Book a table now
Some times we just need those chicken nuggets and hot McDonald french fries!
Love the Mid-century Modern!!!Just too bright inside for a headache.
Dishes
Book a table now
Categories
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Coffee & Tea
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Fast Food
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Burgers
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Coffee
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French
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