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"Speed of service was definitely to par and food was hot and fresh"
Phone: +17634218182
Address: 12321 Champlin Dr, 55316, Champlin, US, United States
Reservation, Booking
City: Champlin
Website: https://www.mcdonalds.com/us/en-us/location/MN/CHAMPLIN/12321-CHAMPLIN-DR/5420.html
Monday: 05:00 -22:00
Tuesday: 05:00 -22:00
Wednesday: 05:00 -22:00
Thursday: 05:00 -22:00
Friday: 05:00 -22:00
Saturday: 05:00 -22:00
Sunday: 05:00 -22:00
Dishes: 7
Categories: 5
Reviews: 3981
I frequently visit this restaurant, and I always have issues with the Hispanic man who takes orders in the morning - he consistently gets my order wrong. It frustrates me that companies often place employees who do not speak English well in important positions where clear communication is essential. The food is always cold and the fries are always stale. I have been living in Champlin for 5 years, and this is one of the few places that bothers me. They really need to improve, especially after recently raising their prices. Additionally, when you order a large, they only fill it one inch from the top every time, which doesn't make sense.
I visited this restaurant's drive-thru a month ago and realized when I got home that my breakfast sandwich was missing. I called the restaurant, and the person who answered took my name and address, promising to send me a voucher for a free sandwich within 2-4 weeks. However, I never received the voucher. When I mentioned the issue to a manager at McDonald's last weekend, I was told that there was nothing they could do to assist me.
I am a Dasher (working for Door Dash) and when I went to pick up my order at the window, the staff informed me that it was not ready yet. They suggested I park my car and they would bring it out to me once it was ready. Unfortunately, after waiting for 15 minutes, nobody came out. When I finally went to inquire about my order, it was ready and the staff member was helpful when I asked for it.
The food at this location is normally pretty good. The baked goods are fresh EXCEPT FOR TODAY. The blueberry muffin I got was as hard as a rock which meant it was old. The minute I took it out of the bag I could tell it was old. Rock Solid....Why even put it in a customers bag. Book a table now
If you want to eat food that tastes like dog food, then this is the place to go. They will take your money but never answer the phone. The restaurant smelled like cats for some reason, which was disgusting. We ended up throwing away the food and going to Culver's instead.
I ordered a blueberry muffin with my coffee. The muffin was as hard as a rock. Why are you serving old baked goods? You should have been able to tell that it was old by how solid that muffin was. Totally unedible. Totally dissappointed.
I will not eat at this McDonald's ever again. I have tried it on several different occasion there food is always cold and the food has sat to long and has gotten old and rubbery.
a terrible service. the quarter pounder was literally raw. the people were so rude. they might want to bring in a new crew. I regret every time I go there. Book a table now
I love McDonalds breakfast and overall consistency of the quality/experience at any location.
