I have visited this McDonald's several times, and I encountered mix-ups with my order on both occasions. After a disappointing first visit, I decided to give them another chance a few weeks later, but once again, my order was incorrect. Not only did they mess up my order, but the staff were also rude and dismissive when I attempted to address the issue. After having my order wrong twice during one visit, I asked for it to be corrected a third time, and it felt like they were laughing at me for pointing out their mistake. The lack of customer service here is disheartening, especially since I used to enjoy McDonald's, but I won't be going back. They do not deserve my business.
Mcdonald's - Table reservation
3280 Coral Way, Miami, FL 33145, United States Reservation"The evening staff were friendly, but I found the food quality to be disappointing. The fries lacked salt, and the chicken tasted overcooked and like it had been frozen. These were significant letdowns."
Details
Phone: +13054445466
Address: 3280 Coral Way, Miami, FL 33145, United States
Reservation, Booking
City: Miami
Website: http://www.mcdonalds.com
Opening hours
Unfortunately, the opening hours are not available at the moment.Statistics
Dishes: 10
Categories: 5
Reviews: 4367
Address
Reviews
This is undoubtedly the rudest drive-thru staff I have ever come across. I was astonished. To make matters worse, the employee dropped my order at the window, blamed me for it, and didn't even bother to apologize. What is going on in the world today? It's perfectly fine to speak Spanish, but not everyone understands it. Can we talk about rudeness? This is incredibly unprofessional. I'm not expecting to be treated like royalty, but I do believe in basic courtesy and respect. I'm genuinely taken aback by this experience.
I need to say the drive thru staff were very kind and so nice. I ordered drive thur for friends who were working and such a disappointment the food was for them. My dog who loves McDonald's refused the rest of a double cheeseburger but the fries tastedfreezer burnt and one of the crispy chicken sandwiches, the chicken was burnt. I spent $21.00 and the friends didn't get toeat and the dogs were not impressed. I stopped eating fast food long ago but tried two fries and what a disappointment. Don'twaste your money.
If I could rate zero stars, I would. This McDonald?s has the worst service ever. I never felt so despised in my life. Adriana the manager of this McDonald?s was really unpleasant and disgusting to me. Nobody here knows how to speak English. I know we live in Miami, but these are still the United States, and each of them should at least know English. This McDonald will never get my business back. Book a table now
I ordered a cheeseburger and made sure to specify that I wanted it plain. Despite confirming my request twice, it arrived with toppings. I also ordered a fillet-o-fish, but I received just a basic fish sandwich instead. If I could give this experience zero stars, I absolutely would. Unfortunately, this isn’t the first time I’ve had a bad experience at this McDonald’s.
Only complaint I have about this place is their sweet tea tastes like rotting flesh. I work nearby and I go every once in a while during my lunch break, I?d say about 98.9% of the time, the sweet tea tastes absolutely disgusting. Just a fair warning. Other than that, pretty quick service, friendly employees, and the food is always great.
The employees at this restaurant remind me of those at many McDonald's locations; they often appear unmotivated and frequently come up with excuses about broken machines or unavailable items. Despite this, I keep coming back because they have to prepare my coffee. In general, ordering here has always been a bit of a challenge.
The morning window employee helped me take advantage of a great deal on breakfast sandwiches and saved me money. It?s not often an employee goes above and beyond to help in that way. Highly recommend this McDonald?s. Book a table now
I wish I could give zero stars! This isn’t the first time my order has been messed up—burnt chicken, no lettuce or tomato, and the chicken patty was ridiculously small. I definitely won’t be coming back.
The evening staff were friendly, but I found the food quality to be disappointing. The fries lacked salt, and the chicken tasted overcooked and like it had been frozen. These were significant letdowns.
Dishes
Book a table now
Miami
Categories
-
North American
-
American
-
Chicken
-
Burgers
-
Fish
Amenities
-
Wheelchair Accessible Entrance
-
Wheelchair Accessible Seating
-
Credit Card Payments
- Table reservation
-
Curbside Pickup
-
Good For Groups
- Reservation
Vero Italian
90 Southeast 1st street Miami, FL 33131-1008 , 33131-1401, United States
Reservation, Italian, Casual, Pizza, Pasta, Salad
"The service was a bit sluggish, but the food was delicious and the server was very informed."
Amor Di Pasta Edgewaterwynwood
2320 NE 2nd AveFL 331374808, Miami, United States
Reservation, Delivery Services, Italian, Pasta, Pizza, Soup
"Food was outstanding! Service was great. East street parking. Will definitely go back again."
Batch Gastropub: Miami
30 SW 12th StFL 33130, Miami, United States
Reservation, Bar-lounge, American, Cheese, Pubs, Full
"Drinks are good, burgers are fair. Potstickers were on point"
Osaka Nikkei Miami
1300 Brickell Bay DrFL 33131, Miami, United States
Reservation, Japanese, Peruvian, American, Sushi, Lunch
"Amazing food, the Service is great they recommended those"
Riviera Focacceria Italiana
3252 NE Buena Vista Blvd Suite 110 Miami, FL 33137, 33127-3706, United States
Reservation, Italian, Drinks, Pasta, Fish, Tea
"Amazing service and outstanding food. Highly recommended!!"