As far as the food quality and the food being brought to you is great, the lacking side is when you would like to pay in cash, you tend to be standing at the register watching the staff asking for order numbers and avoiding eye contact. The first time Iwas standing there 5 staff members walked past me while going about their duties, until some guy from the back came down andasked if anyone was serving me, to which I replied no. The second time which was today I was standing there for like 8 minutesthen I just spoke to a staff member and said who is taking customer orders which she replied ah no one! but she would be able tohelp. Other than that the food is great and comes out fast.
McDonald's - Table reservation
1500 S Harbor Blvd, Anaheim, CA 92802, United States Reservation"I had an excellent experience with the customer service, especially with the new touchscreen ordering system! Great job!"
Details
Phone: +17144910563
Address: 1500 S Harbor Blvd, Anaheim, CA 92802, United States
Reservation, Booking
City: Anaheim
Website: https://www.mcdonalds.com
Opening hours
Monday: 05:30 -02:00
Tuesday: 05:30 -02:00
Wednesday: 05:30 -02:00
Thursday: 05:30 -02:00
Friday: 05:30 -02:00
Saturday: 05:30 -02:00
Sunday: 05:30 -02:00
Statistics
Dishes: 10
Categories: 5
Reviews: 4323
Address
Reviews
The staff seemed okay when engaged, but it felt like a low-interaction environment overall. One downside is that the customer display board isn't very reliable. I had my order number displayed correctly at first, but then it disappeared and didn’t show up again when my order was ready. As a result, I had to inquire about it. At this point, I was tempted to give it a rating of three stars. However, the best part was that my order, which had several custom modifications (like no onions), was 100% accurate—something I didn’t expect at all. Just a heads up: the service wasn’t particularly fast. So, if you’re considering stopping by, just keep that in mind!
This location charges drastically more for items than other locations I have been to, not sure if this is a California thing or because of its proximity to Disney. Clean dining area and friendly staff, but they can be slow to bring out mobile orders.Waited in lobby for almost 20 minutes and when I asked about my order it was bagged immediately, implying it was just sittingthere ready for a time. All in all, it's a McDonald's, no more no less
There?s no point in reviewing a McDonald?s except to thank the wonderful service. One of the gentleman workers noticed my daughter was experiencing an extreme heat episode and came by with complimentary water for her. He couldn?t have known what shewas actually going through, just that she was flushed and fanning herself, but he did what he could, completely unbidden. It wasso thoughtful and much appreciated! Book a table now
+1star for the ease of ordering through McD apl and the deals +1star for the worker who helped me understand how to order in sotre using both phone app and in store self service menu +1star for healthier happy meals and pokemon cards I've got apikachu! +1star clean dine in space +1star clean (women's) restroom Would definitely return again!
The ordering and paying process is a bit confusing, but the food is made well. If you pay at the kiosk and are eating in the restaurant, be sure and ask for your cups so you can get your beverages right away and not wait until your food comes out.
The restaurant is spacious and efficient, and the staff are very helpful with taking your order or assisting you while you wait in line.
1st time I ever ordered a Mc Chicken and got no chicken. What is this Good Burger? It seems someone doesn't know how to assemble. Book a table now
Most items $3 $7 more expensive than other locations and never offers the special promoted by corporate McDonald's commercials.
I had an excellent experience with the customer service, especially with the new touchscreen ordering system! Great job!
Dishes
Book a table now
Categories
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Touristy, Casual
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Coffee & Tea
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Fast Food
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Breakfast
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Burgers
Amenities
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Wheelchair Accessible Entrance
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Wheelchair Accessible Seating
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Gender-neutral Restroom
- Table reservation
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Families With Children
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Wheelchair Accessible
- Reservation
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