We had a bad experience awhile ago. They sent us two vouchers for a Free Breakfast, Lunch or Dinner Combo . It came from the franchise owner 's Customer Service rep and was only good at this franchise owners stores. I brought it here to claim, but they did not accept it. The combo that I was supposed to be able to get was reduced to a single cheapest sandwich. The woman said it was only good for a McChicken, or Sausage Biscuit. Because I was there at breakfast time, she stressed that it was for the most basic item, she said no egg . The damn coupon her her bosses mailed me said combo meaning sandwich, fries or hash browns and a drink. I asked can I at least get a coffee with the sausage bisc...
I did have to request a few items at the drive-thru, and there were a couple of things missing at first. But I made sure to check my order at the window, and when I asked, they quickly took care of the missing items. So, for those commenting about missing items, I recommend double-checking your order at the window. Overall, this was one of the best McDonald's locations I've visited, hands down. We were there on January 16, 2021, around 6 PM.
NO one wants to help you at the counter. Only method to place your order is the kiosk. One customer ahead of me made many attempts to speak to a couple of Spanish speaking workers and both ignored him. All he was trying to order was a cup of coffee. I ordered my meals for my family through the kiosk. Big breakfast with hot cakes was good. Hashbrown was nice and fresh, hot. I tried the steak big breakfast with hot cakes and it was good.
Worst McDonalds I have ever been to. Food is never made fresh if you ask.I have received the wrong order multiple timesTerrible customer service, at the window if you ask if the food is fresh even though it was ordered 2 minutes ago they ALWAYS Lie and say it was made fresh. All McDonalds make you pull over to the side. This one the food is ready at the window right after you pay. Will never go back to this location.0 stars if possible
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This McDonald's location offers a standard experience, with an emphasis on ordering through kiosks. However, there is a staff member available to take your order if needed. The service area is entirely behind the counter, so there are no soda fountains or condiments available in the dining area. It features only tables and chairs for seating.
This is the worst McDonald's in the San Francisco area. I would recommend avoiding it. The floors are dirty and the staff is unhelpful.
It's great to receive everything I ordered, and I appreciate being asked if I'd like ketchup with my fries.
McDonald's was delicious. The drive thru line was quick. I really like the taste of the Filet of Fish. Yum
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I always enjoy picking up something here after visiting the mall. The service is friendly and quick.
This McDonald's has fair prices, and do not screw up you order thumbs ?
