Myself and my partner visited this Nando’s on Valentine’s Day at around 3:30pm and we had a wonderful experience from start to finish. We were treated by a lovely young lady (sounded as though she was from Birmingham so she can be recognised by the store! . The lady informed us that there would be a 5 minute wait but we were seated almost immediately which was lovely. She then showed us to our table, and couldn’t have been nicer telling us how to order etc. unfortunately they had run out of chicken thighs, so we were unable to have our go to order (fino pitta 10/10!! . I then asked another young lady with blonde hair if we could have the fino pitta, with chicken breast instead of thigh. She...
Maggie and Vandi treat Muslims unfairly at this place. A lot of the customer who attend this restaurant are Muslims because of the food being halal. Maggie and Vandi once took my order and payment and never put the slip through the kitchen. I realized this when I queried about the delay of my takeaway. The payment was taken at 19.42 and the slip for the order to go back to the kitchen was processed at 20.25. When i noticed this I immediately requested a refund. I Knew this was intentionally done by the two, Maggie refused saying she cannot authorize a refund this needs to be done by head office. I was aware Maggie was not telling me the truth as I have worked in restaurants and used same PDA...
Ordered a family meal platter via deliveroo on Saturday night. The family platter is or should I say was one of our favourites and we’ve ordered loads of these in the past. When the meal arrived, the chicken looked horrible-the breast of the chicken was ok-a little bit dry but the legs looked awful-hardly any skin on them and looked like someone had either been picking at it or it had been scraped off someone’s plate! Very unappetising and none of us wanted the legs-it was delivered at 5.33pm and by 5.38pm I had contacted Deliveroo who said my photo wasn’t evidence enough of my complaint I don’t think they would have been happy receiving that chicken after paying £57.95) I’ve contacted Nando...
We were sat outside because the weather was stunning and had Josh waiting our table. Food came really quick (and I was hungover so it was very much appreciated) and Josh was lovely. He came over to check on us a bunch of times and made the experience really good so we had to ask a coworker for his name so I could include him in the review. Hope to be served by him again. We also watched a seagull annihilate an entire chicken bone in one gulp which was very entertaining.
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Absolutely fantastic service from Bill. From the moment we got here he was informative and told us we would have a 20-30 minute wait and they seated us without a booking. Good quality food, nice servers but bill was the one to stand out for us. They did lose the ticket to my friends food but bill sorted it out straight away for us and was very efficient. Well done!!
Pitta was brought out and was dry when told assistant about this was offered a replacement which we didn’t want so he shrugged his shoulders, no management support or interaction to discuss the poor food quality
Not a good experience. Food took over an hour to arrive and when it did come, it was cold. The meal didn’t taste as a normal Nando’s meal should taste. Very disappointed with this experience.
Lovely location in the heart of Cardiff… great summer seating. Staff are helpful and welcoming. Food is good too
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Good for an after work meal, however I remember when the wrap meals were under £10, the value is depreciating
Best chicken in the uk, sounds stupid to say this about a chain but I love it and my family too. Great food
Grilled Chicken Breast Sandwich
Pip Organic Strawberry Blackcurrant Juice
Pip Organic Pineapple Mango Smoothie
Chicken Livers Portuguese Roll
Spiced Grains Butternut Squash
Houmous With Peri Peri Drizzle
Limited Time Pepper Feta Dip
Lemon Herb Peri Peri Sauce
2 Boneless Chicken Thighs
4 Boneless Chicken Thighs
