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"I'd like to post my shocking service experience at this restaurant. In summary, customers should AVOID this place due to poor services, especially that there are many other hot pot options nearby."
Phone: (+1)7037127030,(+1)7037127027
Address: 4230 Annandale Rd STE 110, 22003, Annandale, US, United States
City: Annandale
Website: http://omyhotpot.com
Monday: 11:30-23:30
Tuesday: 11:30-23:30
Wednesday: 11:30-23:30
Thursday: 11:30-23:30
Friday: 11:30-00:00
Saturday: 11:30-00:00
Sunday: 11:30-22:30
Dishes: 5
Amenities: 22
Categories: 5
Reviews: 938
Really excited to try this new hot pot spot that was recommended by a friend but left disappointed, disgusted, and sick. The service here is horrible unless you get a table right by the front. My friends and I sat in the back by the window but no server ever came by to check on us. We had to wave down multiple servers through out our meal. One of the meats we ordered never came out. When we finally waved someone over, they informed us they were out of it. If we had not asked, I doubt they would have even cared to tell us. I was also disgusted by the amount of bugs that were in the restaurant. While one of my friends was having his meal, a huge beetle dropped down from the ceiling, hit him on...
This was my first time ever eating hot pot, definitely will not be my last. I absolutely LOVED everything about it. It was a whole vibe. It's a whole experience like no other.Now being it was my 1st time of course I was clueless about how things worked. It was an Asian younger man that wore glasses that was the host/server. He seemed to have what some might call an attitude. Real bland stale kinda guy. Didn't bother me that much but he explained the menu but stale not in detail. Luckily we got a real sever that was more engaging.That spicy broth is it! I wish I can bathe in that stuff. The stock they refill you with is mehhh but that spicy broth leftover with the refill broth making it still...
The food was delicious and we enjoyed all the different options. Staff was very attentive and everything came out extremely fast. There is a conveyer belt that brings food out or you can order what you want on the iPad at the table. Parking is limited but we got lucky and found a spot right by the restaurant. There is a parking garage close if you aren’t as lucky.
The atmosphere and music was great. This is my 3rd time here and the food is always good. Our waiter was kind and made sure everything was ok whenever he finished helping another table. Overall if you’ve never had hot pot I would recommend coming here.Food: 5/5
I'd like to post my shocking service experience at this restaurant. In summary, customers should AVOID this place due to poor services, especially that there are many other hot pot options nearby.
