The lack of coordination between the kitchen and sushi orders was a major disappointment. Despite waiting a considerable amount of time for the sushi order to arrive, everyone who had ordered sushi had finished eating for nearly 10 minutes before a single cooked fish entree was brought out. The server tried to shift the blame by stating that they put the orders in separately to each kitchen and had no control over coordination. If this is true, it reflects a failure in management. When dining out together, people expect to be able to eat together. Unfortunately, no manager came over to apologize or make any adjustments to the check, showing a lack of concern for the issue.
We went to Okada to celebrate my daughter's fifth grade promotion. She requested sushi. Decor upon entering is beautiful, and right away you can see the sushi chefs at work. We were greeted and seated promptly . Our waitress was very polite and prompt with drinks and taking our orders. We got several different types of sushi, all beautiful and delicious. My children gobbled it all up (seaweed salad is one of their favorites). We ended with banana tempura and mango strawberry mochi (my husband, never one for sweets, was surprised he liked it a lot). All in all it was a fabulous (yet pricey) celebratory meal.
Wonderful restaurant. My family came here for Mother's Day this past Sunday. It took awhile to get seated, but eventually we did, and we were thanked for our patience. The menu consists of many sushi dishes, teriyaki dishes, and also some Chinese food, which helps if you have a non-sushi lover dining with you. Also they have a good selection of cocktails and desserts. The decor is tasteful and intriguing, and the nose level is lovely but not too loud. I highly recommend this restaurant.
We waited for 45 minutes for my daughters meal to come out after our sushi and other hot items had already been delivered to the table. No one checked in with use, provided an update or apologized when my daughters food 45 minutes later showed up at the table when we had all finished our meal. Nothing was done in terms of compensation on the check, no manager came over to apologize, it was handled very poorly.... the food overall was good, but terrible service and cold hot meals.
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It’s an excellent sushi restaurant, with a nice interior. The only complaint I have is that after we were seated, my friend and I were asked to move in order to accommodate a larger party. The owner apologized, and offered us a free dessert, which we appreciated very much.
I want to thank the staff for making our evening so enjoyable. The food was incredible, with each dish being delicious and beautifully presented.
Great find for a night out in a new city! All of the fish at the sushi bar look so fresh.The staff was great, friendly, and attentive.
Food was only so-so in flavor and came out room temperature at best. If hibachi style food is on the menu it should come out hot.
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Great place for Japanese foodGot the hibachi chicken livers for apps and spicy chicken miso ramen - both were good.
Food was great. Friendly staff and server; would love to go again.
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