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"Great spot to grab a pizza, we just finished boarding and were headed to Kelowna. Sure hit the spot"
Phone: +18663100001
Address: 216 Anderson St, Nelson, BC V1L 3X7, Canada
City: Nelson
Website: https://www.panago.com
Monday: 11:00 -23:00
Tuesday: 11:00 -23:00
Wednesday: 11:00 -23:00
Thursday: 11:00 -23:00
Friday: 11:00 -00:00
Saturday: 11:00 -00:00
Sunday: 11:00 -23:00
Dishes: 0
Amenities: 5
Categories: 5
Reviews: 490
I've ordered from here for years but I just had the worst customer service experience and I will no longer be supporting Panago at all. Which is a bummer cause they're the only place that delivers to where I live and the pizza is really good for a chain. I was trying to place an order through the app and it wouldn't let me because this store is out of caramelized onions, no big deal, I'll take red onions. I couldn't figure out how to do it through the app without being charged so I called the number, thinking they can just make a note about subbing red onions for caramelized onions. Nope, it's an extra $2/pizza to replace the thing they are out of with something else. Yes, it's only $2 but t...
First off, the staff has always been great. I have noticed that the topping quantity has really been lacking. I even went as far as to add more toppings hoping that I will see more on the pizza. I took a photo of my 5 topping pizza. It seems like the more toppings added, the less of each topping I got. I stopped purchasing from them and have switched to other Pizza places and immediately noticed the difference in topping quantity. Unfortunately I dont think I will be going back.
Pizza is fair not great standard delivery fee the delivery guy always begins contact with are you going to tip me! like you never have. So I prefer other pizza places who understand service to tip ratio especially when you already pay $5 to $6 delivery fee and get extorted at the door another $5 to $10 to remove it from the bag and hand it to you! Hardest job ever right he NEEDS a big tip
shows the best pizza in nelson for price and quality. I get in the regular the veggie medium sea, great aromen! great crust and sauce. had a problem with my pizza not be made right once; they sent not only a new pizza, but also gave a credit to my next order.
Great spot to grab a pizza, we just finished boarding and were headed to Kelowna. Sure hit the spot
