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"Great service, good food and nice location with parking!!!"
Phone: (+1)8472229713
Address: 1200 E Central Rd, 60056, Mount Prospect, US, United States
City: Mount Prospect
Website: https://www.pandaexpress.com/userlocation/1529/IL/Mt-Prospect/1200-East-Central-Road
Monday: 10:30 -21:00
Tuesday: 10:30 -21:00
Wednesday: 10:30 -21:00
Thursday: 10:30 -21:00
Friday: 10:30 -21:30
Saturday: 10:30 -21:30
Sunday: 11:00 -21:00
Dishes: 3
Amenities: 4
Categories: 5
Reviews: 791
On Wednesday June 1, 2022. Terrible customer service at around 3:00pm 3:30pm.Walked in and stood waiting for service. One employee walked by and did not acknowledge us. Not even a simple hi... someone will be right with you... .I noticed there was possibly a shift change. That should be not be an excuse. (I suspect management is partly to blame on the failed operational aspect during shift turnover). I understand the challenges of staff shortages in the services sector... but blatantly walking (back and forth multiple times) in front of your customers who have been standing there for five minutes without at least a simple acknowledgement is terrible. I 've been to many other Panda Expresses...
The food is good but no fortune cookies that's sad, I've order a Family meal the lady forgot my fortune cookie : it's okay wish you guys didn't forget. Because Chinese food has to have fortune.
dirty, tables were tacky, eat old, dry and served wrong eating. No one in there should have had no confusion and mockless. will not be back
Fried rice was not cooked properly. You can still feel the hardness of every single grain. Very very disappointed
