The woman who typically works at the bakery has a terrible attitude. This isn’t the first issue we've had with her. We were waiting for someone to take our order, and when we tried to get her attention by saying "excuse me," she simply glanced at us and walked away without acknowledging us. Frustrated, we chose to leave. This behavior is utterly unacceptable. If she’s unable to do her job properly, she might want to consider looking for a new one. When I called to speak with a manager, I’m sure she didn’t pass on our complaint. She is the most difficult person I have ever encountered.
Panera Bread - Table reservation
220 Route 12, Groton, CT, 06340, United States Reservation"Great coffee and bagels.Nice people to wait on you!"
Details
Phone: +18604469980
Address: 220 Route 12, Groton, CT, 06340, United States
Reservation, Booking
City: Groton
Opening hours
Monday: 06:00-21:00
Tuesday: 06:00-21:00
Wednesday: 06:00-21:00
Thursday: 06:00-21:00
Friday: 06:00-21:00
Saturday: 06:00-21:00
Sunday: 07:00-21:00
Statistics
Dishes: 10
Categories: 5
Reviews: 4281
Address
Reviews
I regret not checking my sandwiches before leaving, as I discovered at home that both had bacon in them. This means I'll have to return to Panera to resolve the issue. After this experience, I've decided this will be my last time using their service. Furthermore, the older lady at the counter was quite rude and unprofessional—she even cursed at me. The only reason I'm considering going back is that I'm hungry and didn’t have time to make breakfast this morning. Honestly, I wish I could rate them with no stars at all.
It wasn't the best restaurant I've ever visited. It seems that the morning staff is more reliable when it comes to getting orders right compared to the evening crew.
It was the best lunch I've had in a while I tried the ham and Swiss hubby had the steak and cheese AMAZING there green teas with passion fruit and... Book a table now
Exellent , but please next time add a bit more soup..6 spoons to mouth soup was gone..bread bowl ofcource. Ugg..ok it tasted good
I dont like breakfast sandwiches, and that was phenomenal. Greek Yogurt with Mixed Berries Parfait was exactly what I needed.
Always good food and mostly professional staff, but prices ARE a bit steep for everything! Wished I could post a pic. :
Food was excellent. Staff was great. Manager was working hard. As always a pleasant experience. Book a table now
Third time going there and all ways out of bread bowls, taco bell always delivered
Great coffee and bagels.Nice people to wait on you!
Dishes
Book a table now
Categories
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Vegetarian
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Sandwiches
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Bakeries
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Salads
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Pizza
Amenities
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Parking Area
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Reservations
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Delivery
- Table reservation
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Takeout
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Wifi
- Reservation
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