I ordered food through Uber Eats, but some items were missing. I contacted the Wayne location to speak with the manager, Francisco, hoping for assistance. I had my food in front of me but no utensils, which I had specifically requested, along with my side dish. This was at 4:20 PM, and Francisco told me to call back after 8 PM. I found him to be an ineffective leader with subpar customer service skills. I hope he faces consequences for this. Ordering food can be costly, and I expected to be acknowledged and helped.
I can’t deny that I absolutely love visiting this place. The service is fast, and the kiosks make ordering so easy! The food is a solid 10/10, and the bread is simply amazing! (I highly recommend the GREEN TEA.) I will definitely be returning… although I do notice that a homeless man often asks me for money when I’m there. I try to help, but it does leave me feeling a bit uneasy afterwards. Still, I don’t regret it; the mac and cheese bread bowl is a unique delight every single time!
As a Sips member, I find it very convenient to visit this restaurant. They offer an excellent variety of drink options, including coffee, iced coffee, hot tea, iced tea, sodas, and other caffeinated beverages. The menu features a nice selection of food items like sandwiches, soups, salads, and flatbread pizzas. The portion sizes are generous and quite satisfying. I also appreciate the option to choose between chips or an apple as a side.
This Panera location is always busy, probably because it's so close to Willowbrook Mall. Despite the lively atmosphere, the service is efficient, and my orders are usually spot on. I was particularly impressed by a manager who quickly recited my order along with all the customizations—a sight that was not only impressive but also quite entertaining. I've never seen a server do that at any other Panera.
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So we went here for lunch today. It’s amazing that I am still hungry after I spent $30 for two lunches. The veg soup was actually pretty good. I also had 1/2 caprese sandwich (one of the few vegetarian options) she had some chicken soup and sandwich which she enjoyed. We waited a good 5 min and our order was brought to our table. We ate our lunch and enjoyed our conversation.
One of the better run Panera in my opinion and I go to a lot of Panera throughout the state. The manager is really managing this place well. He also reads the order to you before he serves it. He reads it really fast and he is quite serious about making sure your order is correct. The coffee here is always hot and I never had to complain about it.
I've mainly been going to this café for coffee recently because it has reasonable prices and a selection of baked goods. The atmosphere is nice, and the staff is quick and efficient. The newest menu items, the Mexican corn chowder and spicy chicken sandwich, are the best upgrades they've made since starting their beverage subscription.
The staff working the night shift was rather rude. I ordered a bread bowl, but it wasn't in my bag. When I inquired about it, I was told I had ordered a bowl with my mac and cheese, and they just tossed it to me. This behavior felt very disrespectful; I have never had any issues here until last night.
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The restaurant was somewhat untidy. Taking the time to clean the tables would significantly improve the experience. The bread bowls were rather small, and the soup was only filled halfway. We also ordered grilled cheese, which ended up overcooked. Overall, I was quite disappointed with this visit!
I really love the soups and salads at your restaurant. The staff is exceptional and extremely friendly!
2 Flatbread Pizza Family Feast With Vanilla Cinnamon Rolls
3 Flatbread Pizza Family Feast With Vanilla Cinnamon Rolls
Napa Almond Chicken Sandwich Chicken Wild Rice Soup
Smokehouse Bbq Chicken Sandwich Creamy Tomato Soup
4 Flatbread Pizza Family Feast With Cookies
Half Citrus Asian Crunch Salad With Chicken
The Chef's Chicken Sandwiches Family Feast
Classic Grilled Cheese Creamy Tomato Soup
Strawberry Poppyseed Salad With Chicken
Chipotle Chicken Bacon Flatbread Pizza
