My recent experience at Panera was a little underwhelming. In a few words, it lacked in value for the portion sizes and wait time. As reference, I visited around 2PM Sunday. There was less foot traffic due to Blue Laws. I arrived when no one else wasordering. I had ordered the Chipotle Chicken Avocado Melt, Broccoli Cheddar Mac Cheese. This combo came with a free bag ofchips. I also ordered the Strawberry Banana Smoothie and an Orange Scone. The total came out to approximately $20. We arrivedaround 2PM and our food arrived about 30 minutes later. The wait was pretty abnormal and the tables weren't clean, with crumbsand salt everywhere. You would overhear the voices of dissatisfied customers...
I placed my order through my phone and picked it up without any issues. However, when I got home, I discovered that they had forgotten my sandwich. I returned to the restaurant and informed the cashier about the missing item. While I acknowledge that I should have spoken to the manager first, I was taken aback by the cashier's initial reaction. Instead of apologizing, she asked if I had eaten the sandwich. I found that question to be utterly ridiculous. Why would I waste my time over a sandwich that's only the size of my fist? This response was highly unprofessional, and as a result, I won't be coming back. This place was terrible.
While I was waiting for my food, I witnessed the staff engage in a loud argument filled with profanity, and the general manager did not step in at all. He asked one of the employees to take care of an order, but she dismissed him with a scoff, telling him to ask someone else. Later, this same employee carelessly tossed customers' food bags towards them while looking at us with obvious disdain. I'm sorry, but her dreadful attitude is completely unacceptable. She does not belong in a customer service role, as she reflects very poorly on this establishment!
Back numerous times since the resumption of inside dining now that covid restrictions have eased. Still the same great selection of soup, sandwiches and lunch specials. Good variety of salads and soups. Yummy baked goods. My current favorite is the Greek salad and tomato soup value duet combo for $6.99. Counter or kiosk ordering, They used to deliver to the table but stopped that during Covid. Kudos to the working manager, Arun, who keeps the orders flowing smoothly. Lunch times can be difficult to find seating. Loads of free parking.
Book a table now
Food os good, the young lady at the register is very pleasant. I placed a pick up order on 2/25/2022 my order was not correct when I arrived home no big deal called Panera manager stated I would be accommodated when I returned.. I returned on 3/14/2022 I was accommodated but the order was wrong AGAIN! I was supposed to get a Chicken Caesar salad but the same as last time no chicken.. My kids love the pizza so will return please get it right next time
I placed my order at the kiosk and got my food and drink very quickly. I had soup served in a bread bowl along with tea, both of which were piping hot and tasty. The honey and lemon in my tea were a delightful touch. I also received a complimentary cookie, which was excellent.
They were our of bread bowl, which is what I was looking forward to with my soup. Otherwise I rant enjoyed my meal! I love the fact that the order pickup shelves are alphabetized!!!
Excellent service, tasty meals, affordable prices, and reliable Wi-Fi make this an ideal spot for a quick meal or a productive work session.
Book a table now
I love Panera all year round, but in the fall, their squash soups are my absolute favorite!
Our go-to place for a quick snack or a relaxed meal! The food is tasty and wholesome!
2 Flatbread Pizza Family Feast With Vanilla Cinnamon Rolls
3 Flatbread Pizza Family Feast With Vanilla Cinnamon Rolls
Napa Almond Chicken Sandwich Chicken Wild Rice Soup
Smokehouse Bbq Chicken Sandwich Creamy Tomato Soup
Half Citrus Asian Crunch Salad With Chicken
4 Flatbread Pizza Family Feast With Cookies
The Chef's Chicken Sandwiches Family Feast
Classic Grilled Cheese Creamy Tomato Soup
Strawberry Poppyseed Salad With Chicken
Chipotle Chicken Bacon Flatbread Pizza
