I've been visiting this location since it first opened and have mostly had positive experiences. However, over the past year, it has become the worst Panera in Springfield. At least every third time I go, my order is incorrect. My most recent visit was particularly disappointing. I ordered a you-pick-two and received my salad, but instead of half a tuna salad sandwich, all I got was a piece of bread and a few slices of chicken breast. I’m really puzzled about how this went through quality control, as it didn’t meet any standard...
I enjoy some of the food here, but it's frustrating that they still don't offer any gluten-free options. The prices are also quite steep for what you get! I can only afford to eat here very occasionally. I used to come regularly with a friend when we had the sip deal for coffee and tea, and we would meet once a week between classes to study and catch up. However, without a regular plan like that, this place is too pricey for me!
Ordered a delivery that took well over an hour to arrive, although I am just down the street. Items were just thrown in the bag and all of the place. The items themselves were made improperly and cold by the time of arrival. Customer service was poor. Unfortunate experience that does not live up to Panera's standards.
Within walking distance of the Missouri State campus. While a little pricey the food is good. Very crowded during the lunch hours. Wifi is basically unusable during these times so don't come expecting to get any work down while you eat/meet.
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I have been doing their free drinks til July. To see if I want to get their service. Their coffee is a little too dark so I have to use a lot more sugar. A lot of times their Chargers and Lemonades at out.
Unclean dining area and the manager and staff seemed more concerned with talking than making our meal. It was extremely slow but it took almost 20 minutes for us to get our food.
Friendly and quick staff, Sunday about 2pm, food quality great. (Sometimes not this good in KC). Staff deserve a shout out all around
The food is wonderful! I warn you is pricey! Bagels and cream cheese LOVE! The soup bowl is yummy too!
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Love the drink program and how many choices provided and price, thank you Panera Bread
Deals. Sip club, 10$ a month. Unlimited drinks, 1 an hour
Reduced Fat Honey Walnut Cream Cheese Spread
Reduced Fat Chive Onion Cream Cheese Spread
Horizon Reduced Fat Organic Chocolate Milk
Blueberry Muffin With Fresh Blueberries
Horizon Reduced Fat Organic White Milk
Oatmeal Raisin With Berries Cookie
Raspberry Almond Thumbprint Cookie
Country Rustic Sourdough Loaf
Cinnamon Crumb Coffee Cake
Sprouted Grain Bagel Flat
