"The staff is fantastic, the atmosphere is relaxing, and the food is delightful. The service is timely and efficient."
I have used Rapid Pickup at this restaurant several times to order coffee, and no matter how early I place my order, I always end up waiting because it’s not ready when I arrive at the scheduled pickup time. Today, I scheduled my coffee for 1:20 PM, but I didn’t leave the store until 1:32 PM. I had to pack my own cups and sugar before being told that they were supposed to do that for me. No one offered assistance, and I had to ask about the coffee container I was supposed to receive. Because of the delay, I ended up being late for work, even though I tried to plan ahead to avoid issues like this. I’m very disappointed, as this isn’t the first time this has happened, and there wasn’t even an...
I recently visited this Panera Bread location to pick up dinner for my family. While waiting, the employee behind the counter was extremely loud and unprofessional, loudly discussing other workers and her plans to quit right next to my food. To make matters worse, her mask was worn improperly, sitting below her chin. I didn't see any management addressing the situation. When I got home, I realized my soup order was incorrect, despite an associate apparently checking my bag before I left. Next time, I'll drive farther to a different location. Very disappointing.
I accidentally placed my to-go order for the wrong location and went to my usual Panera in Parlin, where I discovered my mistake. Michael S. was incredible—he provided excellent customer service without giving me a hard time or any attitude about my error. He handled my order with a smile and was very friendly. Someone should definitely consider giving him a raise!
I mistakenly ordered from the wrong location and ended up at my usual Panera in Parlin. When I realized my mistake, I was pleasantly surprised by the customer service I received from Michael S. He was excellent and very accommodating. Instead of making a big deal out of my error, he simply handed me my order with a smile. He definitely deserves a raise!
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The meal deals offer excellent value for those looking to save money. The mango smoothie and grilled mac and cheese were both indulgent and satisfying. If you're not too hungry, you can choose a half portion along with a soup, and it’s still delicious!
I absolutely love the Green Smoothie at this restaurant! It has a delicious flavor, and I highly recommend trying their soups and sandwiches as well. Their breads and bakery items are also amazing. This is definitely one of my favorite spots to visit!
The restaurant is spotlessly clean, and the staff are very friendly. The grilled cheese sandwich is amazing, especially when enjoyed alongside their soup combo. It really offers the best of both worlds.
I'm not sure who prepared the sandwiches today, but the fontina chicken sandwich I ordered for lunch was terrible. It was soggy and unappetizing, so I ended up throwing it away.
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My husband grabbed a fast dinner for our toddler, and this is the apple that came with his order. The receipt says Accuracy Matters... I guess not quality.
The staff is fantastic, the atmosphere is relaxing, and the food is delightful. The service is timely and efficient.
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