I?ve been to this location several times with generally good experiences. Today was my first time for breakfast and I will NOT return for breakfast. The customer service was poor. I stood as the first person in line for nearly 10 mins, 6 of those was mealone in line. I checked to make sure they had what I wanted when I first arrived, they had multiples of each flavor of quiche. When I finally was waited on, there were NONE left. And an hour wait. You opened at 6 and it?s not 7:05 am. Between the wait,while staff was all around and no acknowledgment of any of the customers waiting and you not having the one thing I came for andan hour wait for it. I won?t return to this location for breakfast...
Went twice in the same week. First time I went the soup was disgusting it was the vegetable soup and I asked to change it to chicken noodle of course was more water than chicken and noodles. The cookie was hard as a rock got a refund. Second time goingordered a chicken Caesar salad. Disappointed for the third time. Romaine was brown, dressing tasted old, literally had 4croutons. The only reason I gave it 2 stars is because both times the drinks were good. Oh yeah I almost forgot ordered a largesalad, however, came in a large bowl was actually a half will not be going back to this location again.
This location consistently struggles to get orders right, even with special instructions. I often have to remind them that my requests are clearly stated on the receipt. Whether it's for extra sauce, a different type of bread, no onions, or other modifications, they seem to overlook my preferences. From now on, I'll be visiting the Pikesville location instead.
Panera bread happens to be my little ones favorite, this time my eldest treated me to a birthday lunch(wish I'd of known of Bday Perks prior lol)it was clean, fast-paced ,cashier was so helpful and patient with my son who could never figure out what he wants to eat! Our order was simple and delicious, chicken breast sandwiches w/chips and 2 Mango
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I had two Panera Bread salads delivered to my home. I discovered avocado was not added to one of the saladsI called Panera at the Owings Mills location, the Manager refunded me the total cost of both salads! I have had GREAT SERVICE in the past as well at the Owings Mills locationThank you again I will continue to come back!
I ordered a bagel and it was so hard and burnt I couldn’t eat it. I ordered a sausage sandwich and the meat was cold and san which bread was also hard. As pricey as this food is, it has gone way down in quality. So sad smh
I am a 26 year military veteran, I was told by a panera staff member that were not doing anything for veterans day; even though they are listed on line as offering a you- pick-two for veterans day Shame on Panera
I've really tried to like this location... but it's just bad each time I visit. Sandwiches are skimpy and never made correctly. Just a smidgen of avocado on my smoked chicken AVOCADO sandwich....c'mon man!
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Soup was complete mush. Must have been days and days old. Tuna was barely present in tuna sandwich. Pretty much a pile of lettuce on white bread.
Panera Bread in Owings Mills is an excellent spot for a meal, with a wonderful atmosphere. Thank you for creating such a great place!
