this panera is absolutely terrible because the hired do not care about an aspekt of their work. they are made of coffee and many others. eating is made extremely sloppy. twice I ordered a wrap and it was a sloppy, unfolded chaos. the part worst is the personal! I let three people know that there was no coffee and nobody did anything about it. one of them has made a sarcastic commentary that people drink coffee and it goes empty?. Yes, we all know that the people drink coffee that is different that someone should fill it. Thank you for not running like that, or the dinge would come to a complete stop. I contacted companies and informed them, hopefully something will be done. they offered me c...
I live in Royal Oak but I will never stop to this place again! I am not complaining tipe but I ordered one sandwich based on avocado and it comes without avocado! When I asked, they said avocado is not in but nobody care or apologized! I took it anyway. Also , I am NOT a racist person and I have many wonderful black friends, but today I felt insulted when a black lady from the store was passing around samples from some new product ONLY to the black costumers . After the second round/the same approach, I asked specific if is something issue for skipping me/I am white ?. I really not need that sample but I was obviously miss treated based on color of my skin! I can’t believe ?
I ordered two grilled cheese sandwiches, mac and cheese, and a tomato soup. However, I didn’t receive any of the grilled cheese sandwiches. Instead, I got a sandwich that looked really unappetizing, with avocado, bacon bits, and mayo. I waited a long time for this messed-up order, and two employees even looked inside the bag and talked to each other before handing it to me. This place is disappointing.
I normally always have good food from Panera but this restaurant was particularly super dirty. The drink station was so dirty we immediately canceled our order in fear of what the state of the food looked like. The iced tea dispensers looked like someone was abusing their pet fish in them. Absolutely foul and might not ever eat at Panera again after that.
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This Panera can never stick to a scheduled pickup. Poorly managed and the manger (woman with dreads) was horrible. She completely ignored me when I asked about my order. You will be wasting your time if you decide to go to this location.
The place is understaffed and mismanaged. Order took 20 min longer than the estimate. My order was also missing a sandwich. Always check your food before you leave this place. Staff found the sandwich, didn’t even apologized.
The restaurant rarely, if ever, answers their phone. They frequently run out of essential ingredients for their sandwiches, such as cheese. This is essentially a last resort option because their service is very slow!
This place always seems to get my orders wrong. The smoothies are often watery, and I've encountered strange issues, like receiving my bagel without a top!
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Every time I order the chipotle chicken sandwich, they tell me they don't have any avocado, without fail.
The employees have 0 urgency with anything. Waited 42 minutes for a soup and sandwich
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