We 've ordered from this location at least a dozen times with only minor issues, but this last order was absurd. One pizza was covered in onions when they were not requested and the other pizza was under cooked. Before the pizza arrived I received a 'we 're sorry ' email that gave me a half off coupon, suggesting they knew something was wrong but did nothing to fix it.I called the store but after half an hour of holding never got to talk to anyone. Every five minutes the line rang for a few seconds and went right back to hold. So I called customer service instead and they promised 'upper management ' would get back to us, but as of a week later they have not.The surveys also let you request...
I came in today...first time eating at this location. The service was good...no complaints there that's why I gave them 2 stars.my.concern is regarding people who work in restaurants or the food industry period need to be more cautious of how they prepare the food especially the manner in which they come in contact with food being prepared and served...meaning talking over folks food, traveling with food throughout the location regardless if its behind the counter, and touching surfaces that come in contact with the food. One guy walked from the back digging in his eyes and without washing his hands went directly to prepping and making food. Another guys nails were not as clean as they shoul...
I had a disappointing experience with this restaurant. They messed up both pizzas that were supposed to be the same. I can't believe they could get that wrong! They attempted to send a replacement, but they had it marked as a pickup instead of delivery, and I wasn't informed about the change. It took several days and multiple calls to get a refund. I also discovered that this location is a training store. Unfortunately, I've decided to take my pizza business elsewhere. By the way, I used DoorDash for delivery.
Never had a problem when my deliveries were from Maryland Heights. At this location my order was not correct when delivered, and the delivery driver just sat the order on the ground outside my door without knocking after receiving more than a $6 tip. .When I called the person told me they have no control over Doordash drivers and they only deliver online orders as they receive them. Bet this location won't be in business long.
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I ordered delivery and they messed up my order twice, plus the driver got lost. However, he was a nice guy who called me and still managed to get my order to me quickly. The pizza arrived hot and was just right. Additionally, Papa sent me a coupon via email to make up for the mistakes. Overall, they made it right.
I had to have my order sent through DoorDash due to staffing issues, which I wasn’t aware of when I called. Unfortunately, the driver dropped my pizza. I called the restaurant to inform them, and the manager quickly offered to send out a replacement.
Skimpy on ingredients so you need to order twice the meat to get a decent pizza. Sauce is good, service is good.Parking: Busy college town downtown area. Parking limited.
Very poor service at the Papa John's on Laclede avenue. I am trying to order pizza and they at the store being so slow in taking the order
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The best crust of any pizza around. Great service, and decently priced. The cheese is amazing ?
This location completely shut down out of nowhere. Doesn't look like it's coming back either.
8" One-Topping Pizza, Side Salad, 16 Oz. Soft Drink
Chef Salad, Garlic Cheese Bread, 16 Oz. Soft Drink
Baked Mostaccioli With Special Cheese Topping
Spaghetti Or Mostaccioli With 2 Meat Balls
Baked Lasagna With Special Cheese Topping
Spaghetti Or Mostaccioli With Meat Sauce
Toasted Ravioli With Meat Sauce
Cheese Sticks With Meat Sauce
Bread Sticks With Meat Sauce
